Front Desk Agent/supervisor - Port Jefferson, United States - Danford's Hotel and Marina

Description

As the first point of contact for our guests, you will play a crucial role in providing exceptional service and creating a positive experience from check-in to check-out.

• Greet guests with a warm and friendly welcome
• Check guests in and out efficiently
• Handle guest inquiries and provide accurate information about the hotel facilities and services
• Assist guests with reservations and booking arrangements
• Manage phone calls and reservations effectively
• Process payments and maintain guest accounts
• Resolve guest issues promptly and professionally
• Collaborate with other hotel staff to ensure guest satisfaction

• Previous experience in hospitality or front desk roles preferred
• Strong communication and interpersonal skills
• Knowledge of hotel management systems is a plus
• Ability to speak multiple languages is advantageous
• Proficiency in phone systems and etiquette
• Excellent guest relations skills
• Ability to perform night audit duties is desirable

Join our team as a Front Desk Agent and be part of a dynamic environment where your customer service skills will shine, providing guests with memorable stays.

• Inperson

• Hotel experience: 1 year (preferred)

• Port Jefferson, NY required)