Full-time Teller/csr - Ottawa, United States - First State Bank

First State Bank

Verified Company

Ottawa, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

This is a responsible position requiring initiative and knowledge of services available to customers.

Teller
duties and responsibilities include, but are not limited to:

Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills
Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy
Enter transactions into the Fiserv teller product and issue customer receipts.
Redeem Savings bonds
Process credit card cash advances
Count cash balance at beginning of shift and balances cash and checks against computer records at end of shift
Prepare bank cashier's checks
Explain bank services and charges to customers
Observe suspicious behavior and reports any such activity to head teller and/or security personnel as appropriate. In the event of a robbery, remains calm and follows bank procedures to safeguard customers and staff
Balance ATM and coin machines

CSR
duties and responsibilities include, but are not limited to:

Answering phones
Troubleshooting a variety of customer issues
Opening accounts in Navigator/Fiserv (personal & business) including HSA, IRA, & Trust accounts
Assist customers with opening or renewing Certificates of Deposit
Closing accounts
Placing check orders
Scanning
Back up each CSR
Be knowledgeable of Patriot Act

Required Qualifications:

Willing to learn bank policies, procedures and general banking practices.
Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and have a genuine desire to serve others.
Possess the necessary judgment that is required to assess, interpret and meet the needs of customers.
Represent and promote the bank and its various banking products.
Requires multitasking while paying attention to detail and accuracy in handling various negotiable instruments.
A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided).

This is a non-exempt hourly position. Work schedule will be Monday through Friday and Saturdays as scheduled. This position is not a remote position, nor does it have an option to be a hybrid position.

Equal Opportunity Employer/Veterans/Disabled

Pay:
From $15.00 per hour

Benefits: