Inside Sales Consultant - Westborough, United States - EVERSOURCE

EVERSOURCE
EVERSOURCE
Verified Company
Westborough, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
This is a hybrid position. The first three months will be full-time in the office.


Essential Functions:


  • Responsible for new construction, conversions and load addition projects including main extensions and processing of new business requests.
  • Estimate consumption and revenues for commercial and residential single family, subdivisions, and condominium and apartment complexes.
  • Interface and build relationships with architects, engineers and building managers to clarify loads and scope of projects. Obtain and evaluate site plans.
  • Prepare customers' gas requests and forward to construction engineers for installation costs and requirements. Create load sheets and update STORMS with customer and rate information.
  • Run financial model to determine project profitability. Negotiate customer requirements including customer digging, backfilling and Contribution In Aid of Construction (CIAC) in order to close sales.
  • Work with Legal on language and provisions for nonstandard contracts.
  • Responsible for sell APSP contracts and providing support where needed.
  • Responsible for prospecting and cold calling noncustomers along and near our natural gas mains. Works with Marketing to develop programs.
  • Responsible for promoting C&LM programs and services to residential and commercial customers.
  • On an asneeded basis, conduct facetoface sales calls wither in the field or at an area location. Work with accounts in conjunction with Account Executives.
  • Partner on teams with Account Executives to generate leads and close sales.
  • Represent the Company at trade shows.
  • Build relations with small to midsize commercial/industrial customers. Develop multiple levels of contact and relationships with assigned customers.
  • Serve on teams, as required, to create and provide customized solutions; leads negotiating team efforts on price, product and service agreements.
  • Identify and develop business opportunities; establishes rapport with prospective clients and provides marketing programs and services.
  • Respond to customer requests, inquiries and complaints regarding products and services; anticipates situations and recommends appropriate action.
  • Will have storm restoration and emergency duty assignments.

Technical Knowledge/Skill/Education/Licenses/Certifications:


  • Technical Knowledge/Skill:_


The incumbent should possess knowledge and understanding of residential and commercial customers, residential sub-divisions, industry and economic trends, market segments and customer support strategies.

Knowledge of end-use equipment, energy alternatives including fuel comparisons, installation of natural gas facilities and C&LM program and services.

  • Education:_
Bachelor's degree in Business, Marketing, Engineering or equivalent experience.

  • Experience_:
Three to five years of related experience, preferably in account management, sales or related areas is required.


Compensation and Benefits
Eversource offers a competitive total rewards program. The salary range for this position is $ to $ , plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.


Working Conditions:


  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:


Leadership Behaviors/Competencies:


  • Set and Communicate Direction and Priorities_
  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate
  • Build Trusting Relationships_
  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others
  • Manage and Develop People_
  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.
  • Foster Teamwork and Crossfunctional Collaboration_
  • Work collaboratively within and across the organization to achieve "One Company" and other goals
  • Recognize and address cross functional implications of your work
  • Create a Diverse, Inclusive Workforce_
  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work
  • Lead Change_
  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a "cando" attitude to support changes in priorities and work processes
  • Focus on the Customer _
  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, qua
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