Case Manager Supervisor - Brooklyn, United States - Community Housing Innovations Inc

Community Housing Innovations Inc

Verified Company

Brooklyn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.

Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.

We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community.

We are proud to offer:

Generous Paid time off
Personal and Sick Days
Health insurance and health reimbursement account
Dental and vision plans
Flexible spending account
AFLAC supplemental insurance
Dependent Care Spending Account
Commuter Transit and Parking Account
Working Advantage
Employee Perks
401(k) retirement plan
Life insurance
Employee Assistance Program
Monthly trainings and career development plans

JOB SUMMARY

The Case Management Supervisor is part of the human service leadership team that manages and monitors the development and execution of service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development.

The Case Management Supervisor leads a team of Case Managers and ensures that service and care plans are up to date and customized to resident needs.

The Supervisor coordinates resources and develops partnerships with community-based services to support their team in implementing service and care plans and provides direct supervision and guidance to their team members.

Pay:
$62,400 annual salary.

FLSA:
Exempt. Not eligible for overtime.

Schedule:
Monday 11am-7pm Tuesday-Friday 9am-5pm. Must work 1 Saturday per month.

Location:
Gowanus/Park Slope Brooklyn, NY
**_

JOB-RELATED DUTIES - ESSENTIAL FUNCTIONS_**:

These duties are essential and specific to the successful implementation of this position._

SERVICE AND CARE COORDINATION

Ensure residents receive quality and appropriate services per organizational principles and program requirements.
Review service and care plans to ensure plans are customized to the needs of the residents, aligned to their biopsychosocial assessments, and promote independence and longterm stability.
Develop partnerships and service agreements with external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, legal issues, health and mental health issues, childcare and youth services, public benefits and donations, employment opportunities, educational and vocational services.
Ensure residents are actively engaged in public benefits and city programs in accordance with DHS requirements and are meeting program requirements.
In Family Shelters ensure schoolage children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
Develop and maintain a resource network for referrals as related to service needs of residents.
Ensure Case Managers leverage external services in service and care plan development and implementation; advocate with providers to secure services where needed.
Ensure residents maintain healthy hygiene and housekeeping. Ensure residents who exhibit behaviors that compromise their health and the safety of others are engaged with Social Workers and external resources and services.
Review discharge plans to ensure continued enrollment and participation in public benefits and service linkages to communitybased organizations are in place.

SUPERVISION

Review performance and productivity of Case Managers; provide constructive feedback, guidance, and technical assistance to team members around performance, professional development, and knowledge and skills development. Provide performance evaluations per Paycom.
Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.
Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/biweekly).
Ensure Case Managers adhere to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

GENERAL DUTIES

Document interactions and communications with and on behalf of residents in CARES and AWARDS.
Perform other duties as assigned by supervisor and Program Director.

What do I need to apply?

Education and Experience:
Bachelor's Degree in social work or psychology required. Five (5) years of experience plus two (2) years of supervisory experience in social services for clients. Experience with immigrants and immigration issues prioritized.
**Minimum of seven (7) years of case management experience and three (3) years of supervisory experience in the past ten (10