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Customer Care Intern
1 week ago
Lennar Homes San Ramon, United StatesOverview · Welcome Home Build your career with Lennar: · As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time ...
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Customer Care Intern
6 days ago
Lennar Homes San Ramon, United StatesOverview · Welcome Home Build your career with Lennar: · As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time ...
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Customer Care Intern
6 days ago
Lennar Homes San Ramon, United StatesOverview: · Welcome Home Build your career with Lennar: · As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-tim ...
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Customer Care Representative
3 days ago
Brookfield Properties San Ramon, United States**Location** · San Ramon Alcosta Blvd, Suite 250**Business** · As part of Brookfield Asset Management one of the largest alternative asset managers in the world we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG pra ...
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Customer Care Representative
1 week ago
Lennar San Ramon, United StatesLocation: · Location: · Customer Care Representative in San Ramon at Lennar Homes **Location:** · **Experience:** · 2 years **Job Description** · **Overview** · **Summary of Position Requirements** · Responds to and handles customer care requests professionally and as quic ...
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Customer Care Intern
2 weeks ago
Lennar San Ramon, United StatesOverview · Welcome Home Build your career with Lennar: · As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time ...
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Customer Care Representative
3 days ago
Lennar Homes San Ramon, United StatesOverview: · Interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work · Responsibilities: Pre-walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control ...
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Bilingual Customer Care Representative
1 day ago
Allstate Insurance Agency - Michael Nevins San Pedro, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Vision insurance · Tasks Include: · - Customer Payment Calls · - Customer Claim Calls · - Scheduling Appointments · - Answering Phones and Taking Messages · - Data Entry · The agency staff opportunity ...
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Customer Care Consultant Ft
1 week ago
TerrAscend San Francisco, United StatesAt The Apothecarium and TerrAscend, we are on a mission to shape the future of the cannabis industry by creating leading marijuana-based therapies for patients and developing premium products for legalized adult recreational use. We are one of the largest and fastest growing mult ...
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Handyman
1 week ago
Mr. Handyman San Ramon, United StatesMr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members. · When you join the Mr. Handyman team, you get so much more than a jobyou g ...
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Conifer Revenue Cycle Solutions San Ramon, United StatesAs a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities an ...
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Pre-op/pacu Rn
2 days ago
United Surgical Partners International Inc (USPI) San Ramon, United States**Job Summary: Pre-Op/PACU RN Part Time (3 days a week)** · The RN Pre-op/PACU is a Registered Nurse that provides quality patient care using the nursing process, the medical plan of care, and organizational policies. The RN Pre-op/PACU provides safe, effective, and quality patie ...
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Pre Op Pacu Rn Pt
1 day ago
USPI - Tresanti Surgical Center San Ramon, United States**Job Summary: Pre-Op/PACU RN Part Time (3 days a week)** · The RN Pre-op/PACU is a Registered Nurse that provides quality patient care using the nursing process, the medical plan of care, and organizational policies. The RN Pre-op/PACU provides safe, effective, and quality patie ...
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Application Analyst Iii
2 weeks ago
Hill Physicians Medical Group San Ramon, United StatesWe're delighted you're considering joining us · At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members. · Join Our Team · Hill Physi ...
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Patient Treatment Coordinator
2 days ago
Launch Dental San Ramon, United States**Join our dynamic dental team and make an impact from day one Our thriving dental office is on the lookout for a skilled and experienced Front Desk/Scheduling Coordinator who can seamlessly handle a high workload with finesse, demonstrating the ability to multitask while upholdi ...
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Manager, Strategic Sourcing
1 week ago
Valent BioSciences Corporation San Ramon, United StatesValent U.S.A. is looking for a Manager, Strategic Sourcing to join our team in San Ramon, CA. · Valent U.S.A. LLC, a wholly owned subsidiary of Sumitomo Chemical Company, Limited, engages in the development, registration, sales, and marketing of integrated technological solutions ...
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Dental Assistant/receptionist
3 days ago
East Bay Periodontal San Ramon, United StatesOverview: · **Responsibilities**: · - Greet patients and visitors in a professional and friendly manner · - Answer and manage incoming calls · - Schedule appointments and maintain calendars · - Verify insurance information and process payments · - Maintain patient records in comp ...
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Financial Professional
4 days ago
New York Life San Ramon, United States Full timeNew York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability insurance products, as well as m ...
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Administrative Coordinator Iii
2 weeks ago
Kaiser Permanente San Ramon, United States**Job Summary**: · **Essential Responsibilities**: · - Pursues effective peer relationships within and across teams to obtain and share resources and information. Listens to, addresses, and seeks performance feedback; acts as an informal resource for less experienced team members ...
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Task Force General Manager-203500
19 hours ago
ESA Management, LLC San Ramon, United States**POSITION PURPOSE AND SUMMARY** · Deployed to perform special task or specific projects within a district or region. Oversees, directs, and manages property operations of assigned hotel(s) to assure optimum performance and continual improvement in the Key Performance Indicators ...
Customer Care Representative San Ramon, CA Customer Care - Landsea Homes
Description
customer care representative
**Customer Care Representative**
**Location:**
San Ramon, CA
**Community:**
Ellis (Tracy, CA)
**General Purpose:**
Provides excellent customer experiences to all Landsea Homes Homeowners. Supports the Customer Care Department ensuring Landsea Homes Customer Care is performed in a timely, efficient, courteous and professional manner. Supports/participates in the preparation and quality control finish of each new home. Educates Homeowners on all aspects of their new home. Supports team to ensure model homes are maintained in excellent condition and presentable for prospect Buyers.
**Essential Duties and Responsibilities** (include but are not limited to):
Performs quality control inspections within the Landsea Homes quality control guidelines.
Prepares home and conducts Pre-Carpet Walks and Homeowner Orientations.
Cooperates/collaborates with construction teams in delivering a quality home.
Addresses Homeowners concerns in a prompt/courteous manner relating to warranty items needing repair and within the Customer Care Department parameters.
Visits Customer at their home to inspect/perform accurate assessments and answers questions for all service requests submitted by the Customer.
Coordinates and schedules Subcontractors to complete home repairs.
Fields incoming phone calls from Homeowners, Subcontractors and office staff.
Creates purchase order requests, work orders, and other essential paperwork in an accurate and timely manner.
Performs minor home repairs, adjustments and touch-ups.
Actively seeks and acquires signed acknowledgement from homeowners on all completed work.
Assists in maintaining a safe, positive, professional and clean work environment.
**Accountability:**
Demonstrates passion and commitment to customer care department mission and that of Landsea Homes Homes.
Cultivates excellent working relationships with their Landsea Homes Team, Homeowners, prospective Homeowners, Vendors and Subcontractors.
Takes initiative in organizing, managing and completing assigned tasks per established department and company procedures and deadlines.
Uses best judgment to problem solve based on experience/knowledge in the industry, knowledge of existing product/project, homeowner service history and overall department and company procedures.
**Education and/or Experience/License and/or Certificates:**
High school diploma or general education degree (GED);
6 months of demonstrated experience in home construction including Customer Care.
Associates Degree (A.A.) or certificate preferred.
General knowledge of the residential building industry, tools & equipment.
Thorough knowledge/understanding of blue prints, maps and color charts.
Knowledge of SB800 standards & regulations
**Skills:**
Excellent Written and Verbal Communication Skills
Problem-Solving
Computer Literacy- basic MS Office, Outlook, Word, Excel
Smart Phones, tablets & apps.
Math Aptitude
**Physical Activity:**
This job requires frequent physical activity such as: walking, stooping, kneeling, climbing stairs & ladders, frequently lifting to 25 lbs. and occasionally lifting lbs.
**Contact Email:**
**Do Not Sell My Personal Information**
** Manage Consent Preferences**
Always Active **Sale of Personal Data**
Always Active
Customer Care Representative San Ramon, CA Customer Care professionals in San Ramon
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Tamya Jordan
Medical Assistant