Inside Sales - Buffalo Grove, United States - SHINETOO LIGHTING USA LLC

Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Job Title:
Inside Sales & VP Sales Assistant


Company:
Shinetoo Lighting USA LLC


Location: 708 Armstrong Dr., Buffalo Grove, IL 60089

Join the innovative team at Shinetoo Lighting USA LLC as an Inside Sales & VP Sales Assistant, where your contributions will be pivotal in driving our sales initiatives and supporting our esteemed Vice President of Sales.

We are on the lookout for a highly motivated, versatile professional who thrives in a dynamic environment and is passionate about making a tangible impact in the lighting industry.

Key Responsibilities:


Sales Support:

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Lead Generation: Actively engage in cold calling and employ diverse outreach strategies to tap into new client bases.
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Sales Material Creation: Craft compelling sales presentations, brochures, product data sheets, and an array of marketing collateral.


Administrative Duties:

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Schedule Optimization: Skillfully manage the VP's calendar, ensuring efficient organization of meetings and appointments.
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Meeting Management: Take charge of meeting logistics, agenda setting, and overall coordination to guarantee seamless operations.
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Travel Planning: Arrange and coordinate travel itineraries for the VP as required.


Customer Interaction:

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Query Resolution: Be the frontline point of contact for customer inquiries, delivering prompt and knowledgeable responses.
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Order Processing Support: Assist customers with their orders, ensuring precision in processing and tracking.
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Issue Management: Proactively address and resolve customer concerns, upholding the highest standards of service.


Invoice and Payment Management:

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Invoice Generation: Create accurate, timely invoices for customer billing.
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Packing Slip Preparation: Oversee the creation of detailed packing slips for shipments.
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Payment Tracking: Monitor incoming payments and diligently follow up on outstanding invoices.


Customer Relationship Management:

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Customer Satisfaction: Engage with customers post-sale to ensure complete satisfaction and foster ongoing relationships.
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Feedback Collection: Actively seek out and compile customer feedback to continually refine our service quality.
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Opportunity Identification: Explore avenues for upselling, cross-selling, and securing referrals.


Qualifications:

• Demonstrated experience in sales support or administrative roles, preferably within the lighting industry.
• Exceptional organizational skills and the ability to manage multiple tasks efficiently.
• Outstanding communication abilities, both in written and verbal form.
• Proficiency in CRM and various office software.
• A customerfirst mindset paired with adept problemsolving skills.

What We Offer:

• A vibrant, supportive work environment.
• Competitive salary package.
• Ample opportunities for professional growth and career development.