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    Systems Support Analyst - Buffalo, United States - City of Buffalo, NY

    City of Buffalo, NY
    City of Buffalo, NY Buffalo, United States

    2 weeks ago

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    Description

    Salary: $64, $74,988.00 Annually


    Location : Buffalo, NY


    Job Type: Full-Time


    Job Number: Posting


    Department: POLICE


    Opening Date: 07/05/2023


    Fee: $0.00


    RESIDENCE: Residence is a requirement for all positions. In the absence of clear and convincing evidence to the contrary, an applicant shall be deemed a non-resident if he/she cannot show ninety (90) days of continuous and uninterrupted residence in the City of Buffalo prior to filing application.


    PLEASE TAKE NOTICE THAT THE ORDINANCES OF THE CITY OF BUFFALO MANDATE CONTINUOUS RESIDENCY IN THE CITY DURING YOUR EMPLOYMENT, EXCEPT F
    ORPOSITIONS SPECIFICALLY EXEMPT UNDER STATE LAW.


    Distinguishing Features of the Class

    The Systems Support Analyst performs specialized and responsible work in conducting surveys of departmental operations for the purpose of converting them to an electronic data processing system.

    Incumbents initiate plans and supervises detailed surveys of methods and systems applied toward the electronic data processing methods. They provide technical support to Data Base and Communication Management staff. Work is performed under the direct supervision of a higher level technical or administrative employee.

    Examples of work (Illustration Only)

    TYPICAL WORK ACTIVITIES
    Performs feasibility studies, documentation and detailed programming;
    -defines requirements for improving or replacing data processing systems
    -analyzes existing systems and procedures and develops and implements modifications and improvements;
    Trains employees in software products;
    -studies and verifies new products;
    Develops accurate and effective computer programs;
    Documents current systems operations;
    Studies and makes recommendations for the solution of systems and operation problems through the application of current electronic data processing technology;
    Prepares project schedules and monitors progress;
    Prepares workload and progress reports related to assigned projects;
    Maintains database file usage and disk media space requirements;
    Performs related work as required.

    Minimum Qualifications

    PROMOTIONAL
    Continuous and permanent status in any city department as a Computer Programmer for two years.

    OPEN COMPETITIVE
    (A) Masters Degree from an accredited college or university in Computer Science, Computer Systems Management, Information Systems Management or a closely related computer field;

    OR
    (B) Bachelors Degree from an accredited college or university in Computer Science, Computer Systems Management, Information Systems Management or a closely related computer field and two years of full time experience in programming and systems development;

    OR
    (C) Bachelors Degree from an accredited college or university (any major) including or supplemented by 12 credit hours in Computer Science, 6 hours of which must have been in programming and four years of full time experience in programming and systems development; (Math courses are not acceptable). (Must present transcript of course work in computer science at time of filing application)

    OR
    (D) Associates Degree from an accredited college or university in Data Processing, Computer Science or a closely related computer field and five years of full time experience in programming or systems development;

    OR
    (E) Satisfactory completion of a certified course in Computer Programming as offered by a New York State approved technical training institute and five years of full time experience in programming or systems development;
    OR,
    (F) An equivalent combination as defined within the limits of (A) through (E).


    NOTE:

    Must be full-time experience in the field of systems analysis and/or programming including but not limited to participation in such areas as the design and implementation of computer systems, including feasibility studies, the generation of systems specifications, the development of test data, systems testing, parallel testing, pilot projects and post-installation follow-up.

    Programming experience is acceptable as qualifying if performed in conjunction with related analysis duties as described. Experience with personal or microcomputers is not considered qualifying experience.


    NOTE:
    Verifiable part-time experience will be pro-rated to meet full-time experience requirement.
    Proof of education must be presented at time of appointment.


    ADOPTED:
    3/27/85


    REVISED:
    10/86; 2/12/92; 3/31/93; 12/8/99


    REVIEWED:
    5/11/04
    Department of Human Resources, Civil Service Administration, Room 1001 City Hall, Buffalo, NY 14202

    Additional Information
    FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
    Thorough knowledge of programming techniques and concepts including program documentation, programming terminology;
    Thorough knowledge of systems analysis and symbolic logic, documentation, feasibility studies, systems implementation and control and the ability to reason logically;
    Thorough knowledge of systems design including forms design, characteristics of files and storage media and data bases, systems life cycles, application studies and system testing;
    Good knowledge of data structures and data base design;
    Ability to communicate ideas clearly both orally and in writing;
    Physical condition commensurate with the demands of the position.


    The City of Buffalo's benefit package is designed to give our employees and their love one's, comfort, safety, and stability they need in serving our community each and every day.


    Our offerings include:

    • Medical and vision, Dental, Life Insurance (basic) and (supplemental)
    • New York State Retirement System
    • Deferred Compensation Plan
    • Employee Assistance Program for employee/family members
    • Flexible Spending Accounts
    • Liberal holidays & vacation
    • Growth Opportunities and Steady earnings potential
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