Jobs
>
San Antonio

    Associate Pharmacy Care Technician - San Antonio, United States - UnitedHealth Group

    UnitedHealth Group
    UnitedHealth Group San Antonio, United States

    3 weeks ago

    UnitedHealth Group background
    Description
    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

    The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

    Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

    Come make an impact on the communities we serve as you help us advance health equity on a global scale.

    Join us to start Caring. Connecting. Growing together.


    The Associate Pharmacy Care Technician will make outbound calls to members and physicians to improve medication adherence and other pharmacy related quality metrics.

    Responsible for gathering prescription refill orders and providing excellent customer service as well as determining the eligibility of members applying for the Medical Assistance Program.


    Primary Responsibilities:


    Conduct a high volume of outbound calls to members to discuss reasons for non-compliant to medication(s), schedule pharmacy telephonic appointments, and/or obtain important follow up information from providers.

    Outbound calls are made primarily using an autodialer requiring precision to detail and adaptability to type of response needed

    May answer inbound calls from members and assists them with their inquiries. Routes calls to appropriate department if necessary

    Follows system scripting and validates member demographic information

    Documents the provider or member's record with accurate information obtained on the call

    Performs desk and on-site review of all claims documentation to validate correct billing and that payment made to contracted pharmacies is supported and appropriate

    Provides support to internal staff, subcontractors and providers with respect to Medicare drug related issues

    Participates in and contributes to the overall pharmacy quality improvement initiatives

    Collects and maintains eligibility information in an appropriate and confidential manner

    Enters all assigned applications within a specified time frame in order to ensure eligibility deadlines are met accordingly

    Exhibits excellent phone and communication skills while providing complete and accurate information to members

    Requests additional or supplemental information via correspondence in order to complete applications

    Adheres to assigned schedule and quality metrics

    Uses a multi-lined telephonic system to answer calls regarding eligibility requirements and medication refill orders

    Follows all policy and procedures for the Medical Assistance Program

    Performs all other related duties as assigned

    Ability to receive and comprehend instructions verbally and/or in writing

    Ability to use logical reasoning for simple and complex problem solving


    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


    Required Qualifications:
    High School Diploma/GED (or higher)

    Active and unrestricted pharmacy technician license in the state of Texas

    Certified Pharmacy Technician (CPhT)

    1+ years of experience in a pharmacy setting

    1+ years of experience in a customer service setting

    6+ months of previous experience with Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules

    6+ months of previous experience with HIPAA Privacy and Security Rules and CMS security requirements

    Basic level of proficiency with Microsoft Office, Internet and e-mail including ability produce work free from typographical or spelling errors

    Ability to sit for extended periods of time

    Ability to stand for extended periods of time

    Ability to use fine motor skills to operate office equipment and/or machinery


    Preferred Qualifications:
    Bilingual (English/Spanish)

    PBM experience

    Advanced knowledge of NCPDP and other types of prescription drug claims is required

    Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies Previous retail pharmacy experience

    Previous Call Center experience

    *PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.


    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

    We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.

    Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

    We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


    Diversity creates a healthier atmosphere:

    UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO, #RED
  • CHRISTUS Health

    Patient Care Technician

    2 weeks ago

    CHRISTUS Health San Antonio, United States

    Summary:Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit.CHRISTUS Santa Rosa is proud to bring more than 145 years of C ...

  • VetJobs

    Care Technician

    2 weeks ago

    VetJobs San Antonio, United States

    Job Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spous ...

  • Memorial Hermann Health System

    Patient Care Technician

    4 weeks ago

    Memorial Hermann Health System San Antonio, United States Full time

    Description · Minimum Qualifications Education: (None) · Licenses/Certifications : · Certified in Basic Life Support or Heartsaver CPR with AED within 90 days of employment, and · Certified as a Nursing Assistant by the Texas Department of Health, preferred or · Completio ...

  • Christus Health

    Patient Care Technician

    2 weeks ago

    Christus Health San Antonio, United States

    Summary: · Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit. · CHRISTUS Santa Rosa is proud to bring more than 145 year ...

  • Christus Health

    Patient Care Technician

    1 day ago

    Christus Health San Antonio, United States

    Summary: · Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit. · The CHRISTUS Children's Hospital, established in 1959, w ...

  • DaVita Inc.

    Patient Care Technician

    1 week ago

    DaVita Inc. San Antonio, United States

    615 E Quincy Street, San Antonio, Texas, 78215, United States of America · DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with ...

  • DaVita Inc.

    Patient Care Technician

    1 week ago

    DaVita Inc. San Antonio, United States

    7515 Barlite Blvd., San Antonio, Texas, 78224, United States of America · DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with ...

  • DaVita Inc.

    Patient Care Technician

    1 week ago

    DaVita Inc. San Antonio, United States

    803 Castroville RdSuite 415, San Antonio, Texas, , United States of America · DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing w ...

  • DaVita Inc.

    Patient Care Technician

    1 week ago

    DaVita Inc. San Antonio, United States

    1620 Somerset Road, San Antonio, Texas, 78211, United States of America · DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with ...

  • DaVita Inc.

    Patient Care Technician

    1 week ago

    DaVita Inc. San Antonio, United States

    5010 Wiseman Blvd, San Antonio, Texas, , United States of America · DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-st ...

  • EVOLUTION RESEARCH GROUP

    Patient Care Technician

    4 weeks ago

    EVOLUTION RESEARCH GROUP San Antonio, United States

    Job Details · Job Location · LOC004 ECT Endeavor Clinical Trials LLC - San Antonio, TX · PCT · Title: Patient Care Technician (PCT) · Location: SAN ANTONIO, TX. · About us: · ERG is a leading U.S. based, privately held, independent clinical research site company, and provider of ...

  • CHRISTUS Health

    Patient Care Technician

    1 day ago

    CHRISTUS Health San Antonio, United States

    Job Description · Description · Summary: · Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit. · The CHRISTUS Children's ...

  • Christus Health

    Patient Care Technician

    1 week ago

    Christus Health San Antonio, United States

    Job Description · Summary: · Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit. · CHRISTUS Santa Rosa is proud to bring ...

  • Optum

    Pharmacy Care Technician

    3 weeks ago

    Optum San Antonio, TX, United States

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS · Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy ...

  • University Health System

    Critical Care Technician

    2 weeks ago

    University Health System San Antonio, United States

    4502 Medical Dr. · Unlicensed Patient Care & Technicians · Day Shift · POSITION SUMMARY/RESPONSIBILITIES · Provides patient care under the direct supervision of the registered nurse. · EDUCATION/EXPERIENCE · * A high school diploma, its equivalent, or higher degree is required. · ...

  • Methodist Healthcare San Antonio

    Patient Care Technician

    2 weeks ago

    Methodist Healthcare San Antonio San Antonio, United States

    · Introduction · Do you have the career opportunities as a Patient Care Technician you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Metropolitan which is part of the nations leading provider of healthcare services, HCA Healt ...

  • Optum

    Pharmacy Care Technician

    1 day ago

    Optum San Antonio, United States

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS · Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy ...

  • CHRISTUS Health

    Patient Care Technician

    5 days ago

    CHRISTUS Health San Antonio, United States

    Summary: · Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit. · CHRISTUS Santa Rosa is proud to bring more than 145 year ...

  • CHRISTUS Health

    Patient Care Technician

    1 day ago

    CHRISTUS Health San Antonio, United States

    · Summary: · Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit. · The CHRISTUS Children's Hospital, established in 1959 ...

  • CHRISTUS Health

    Patient Care Technician

    1 day ago

    CHRISTUS Health San Antonio, TX, United States Full time

    Summary: Under the general supervision of the Nurse Leader and the direct supervision of the Registered Nurse, the Patient Care Technician (PCT) performs non-nursing tasks facilitating efficient maintenance of the unit. The CHRISTUS Children's Hospital, established in 1959, was t ...