Laboratory Practice Representative Iii - Baltimore, United States - Faculty Physicians Inc.

Faculty Physicians Inc.
Faculty Physicians Inc.
Verified Company
Baltimore, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples.

Must be fully certified in patient registration and phlebotomy; and other duties as assigned.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED) preferred
  • Completion of an accredited program in Phlebotomy
  • More than 10 years of Phlebotomy experience
  • 34 years medical office experience
  • PC proficiency
  • Strong customer service skills
  • Accurate data entry skills
  • Current knowledge of payer requirements for referrals and preauthorization
  • Knowledge of computerized billing system

ESSENTIAL JOB FUNCTIONS

  • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
  • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
  • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
  • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
  • Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
  • Confirms all written orders on the requisition match specimen label.
  • Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture.
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