- Assist the Retail Manager in overseeing all aspects of the retail store's operations.
- Provide leadership and guidance to retail staff, ensuring a positive and productive work environment.
- Train and develop retail staff to deliver exceptional customer service, product knowledge, and meet sales targets.
- Monitor and manage inventory levels, including ordering and replenishment.
- Ensure compliance with company policies and procedures, as well as health and safety regulations.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Assist in implementing promotional activities and marketing initiatives to drive sales.
- Conduct regular audits of store procedures and performance to identify areas for improvement.
- Collaborate with the Retail Manager to develop and implement strategies to achieve sales targets and KPIs.
- Ensure the store is well-stocked and organized, with attractive displays that highlight new and featured products.
- Oversee the store's cash management and inventory control processes.
- Perform other duties as assigned.
- Minimum of 3 years of retail sales experience, preferably in a gaming or electronics store.
- 2 years of supervisory experience in a retail environment.
- High school diploma or equivalent required
- Basic understanding of sales principles and customer service practices
- Strong communication, interpersonal, and leadership skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of basic POS principals and Cash Handling
- Strong interest in gaming consoles, peripherals, and accessories.
- Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding customer service.
- Ability to work in a fast-paced, dynamic environment.
- Basic math and computer skills (Microsoft Word and Excel) are required.
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Store Supervisor - Miami, United States - Razer
Description
Job Responsibilities :
We are seeking a dynamic and experienced supervisor to join our team. The supervisor will support the Store Manager in overseeing the day-to-day operations of the retail store, ensuring excellent customer service, managing inventory, and driving sales performance..Essential duties and responsibilities:
Pre-Requisites :
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Salary Ranges (per annum):
$69, $115,107.00Disclaimer: Exact compensation may vary based on skills, experience, and location.
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