Department Manager - Crystal Lake, United States - Goodwill - Crystal Lake, IL

Goodwill - Crystal Lake, IL

Verified Company

Crystal Lake, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

Goodwill Industries of Northern Illinois is seeking a full-time Department Manager.

Department Managers are responsible for supporting all aspects of the retail operation while providing specific oversight of a specialized department.

Responsibilities
- acting as an expert in their designated area, taking ownership for merchandising, production results, quality control, and overall operation of the area (specific departments include

Sales Floor, Back Room, and Wares Processing)

- supporting goals for financial results, including sales growth and increased average sales
- completing required reporting; supporting the inventory process
- understanding all store functions (sales, donations, têxtiles, and wares)
- operating as manager on duty
- acting as a leader in safety through following procedures
- training and providing day to day assistance to associates and providing feedback to the Store Manager
- helping to manage overall flow and inventory of donated, new, and seasonal goods
- merchandising store effectively through displays, timely features, and end caps
- promoting exceptional internal and external customer service through effective communication
- maintaining a responsive and respectful demeanor with others within the organization
- demonstrating a regard for Goodwill assets
- living Goodwill values
- other duties as assigned

Qualifications:

The Department Manager must have:
- a High School degree (or its equivalent), but an Associate's or higher is preferred
- a minimum of 3 years of retail or other relevant experience
- the ability to lift 40 pounds (and occasionally up to 80 pounds)
- the ability to stand, bend, lift, and reach for long periods of time
- ability to work in a retail and warehouse/backroom setting
- familiarity with retail concepts, practices, and procedures
- the ability to provide oversight to employees (supervisory experience is preferred)
- the ability to effectively communicate with customers
- the ability to set and achieve goals through prioritization and organization of tasks
- a sense of urgency to address customer needs
- high ethical practices and exceptional decision making skills
- ability to follow instructions and work independently; the ability to follow all safety rules
- a proficiency in computer skills including internet operations and Microsoft Word, Excel; and Outlook

Additional information:

This is a full-time opportunity with benefits, including: