Patient Registration Specialist - Wyoming, United States - Cherry Health

Cherry Health

Verified Company

Wyoming, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Working in an integrated team model, the Patient Registration Specialist will provide excellent customer service to our patients. This is a full-time, benefit-eligible position typically working Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. Some evenings and Saturdays may be required. Travel to other Cherry Health sites may also be required.

Welcome to Cherry Health - video about Cherry Health

Who we are:

Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids.

With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay.

We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

Collaboration
Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
Customer Service

Serve internal and external customers in a welcoming manner with compassionate care.
Diversity, Equity & Inclusion
Build a stronger culture through treating _all_ patients and staff with respect, dignity and compassion.

Innovation

Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
Integrity
** Uphold the highest ethical standards by being honest and trustworthy.
Professionalism

Create a positive work environment where we care accountable for our decision, our action and the results.

Requirements:

High school diploma or GED required.
One year working in a healthcare setting with electronic medical record experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above
Computer literate
Ability to maintain professional behavior at all times
Maintain and establish effective working relationships while following oral and written instructions
Travel within the Grand Rapids area
Bilingual in Spanish and English required

Responsibilities:

Ensure that registration area and telephones open promptly at assigned hours and closing details are carried out.
Greet clients/patients and ensure documentation for visit is obtained and recorded appropriately, including confirmation of insurance eligibility, and other necessary forms are filled out completely, and required signatures are secured.
Obtain necessary patient information, including insurance provider, update patient information if necessary, and collect payment for services and/or bill patients' accounts.
Schedule and confirm patient appointments and maximize productivity by using established scheduling guidelines, and contact clients for follow up, rescheduling and referral of appointments.
Review sliding fee scale costs if necessary.
Monitor daily schedules to ensure compliance with guidelines and report variations and make recommendation for change.
Keep accurate reports, patient statistics, and office productivity and participate in data reporting as requested.
Maintain office supply inventory.
Perform general office duties such as filing, sorting, mail distribution, and data entry.
Participate in continued education annually, completing CPR and other training as assigned.

Benefits:

If you haven't considered a career at Cherry Health, we have some exceptional benefits:

Medical/dental/vision coverage
A generous paidtime off (PTO) policy
403(b) retirement savings with an employer match contribution
Onsite continuing education opportunities
Vendor discounts
And much more

Deadline:

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.
Cherry Health has recently updated our Employee Health Policy to
require the
Covid-19 vaccination for all employees. In accordance with Cherry Health's duty to provide and maintain a workplace that is free of known hazards, we have adopted this policy to safeguard the health of our employe