Hourly Supervisor - Baltimore, United States - Chimes International LTD
Description
Shift 7:00am - 3:30pm (Monday - Friday)
Job Summary:
Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives.
Essential Functions:
- Complies with all Agency policies and procedures and follows contract specifications
- Keeps up with contract changes, modifications, and provisions
- Reads, writes, and speaks (communicate and relate information) English
- Oversees all aspects of cleaning of assigned areas
- Trains employees in proper cleaning procedures
- Acts as mentor to newly hired custodians
- Assigns general cleaning, maintenance, and floor care service duties
- Ensures all work is performed to contract specifications or company directives
- Promptly answer/respond to all calls or messages from project manager or representative
- Ensures all work follows Chimes DC Quality Control Program guidelines
- Inspects scheduled work and keeps daily log of cleaning discrepancies
- Signs inspection reports and other correspondence on behalf of Chimes DC
- Ensures completion of special cleaning requests as assigned by Manager
- Ensures assigned custodial workers and lead workers follow work schedules
- Maintains daily time and attendance records for assigned staff
- Verifies acceptability of leave requests and return to work documentation
- Ensures compliance with dress code and personal hygiene standards for self and staff
- Implements safety policies and procedures
- Ensures compliance with safety and security procedures for self and staff
- Assists in keeping SDS book current and chemical list updated
- Reports malfunctioning fixtures and necessary building repairs
- Completes employee appraisals and evaluations according to established guidelines
- Evaluates, disciplines, supervises, and provides feedback to assigned staff
- Inventories and orders supplies with approval of Project Manager
- Ensures proper care and maintenance of equipment
- Performs cleaning and maintenance tasks as assigned
- Passes and complies with CPR/First Aid training and OSHA training
- Attends meetings and training programs and relates information to employees
- Attends work regularly and remains on site for scheduled shift
- Passes and complies with all building and security requirements and procedures
Secondary Functions:
- Assists with completion of new hire paperwork
- Acts as Manager in absence of Manager
- Works with outside agency staff and job coaches to aid Chimes employees
- Ensures customer satisfaction/communication according to the statement of work
- Performs other duties, tasks, and special projects as required
- Duties, responsibilities, and tasks may change at any time with or without notice
Physical Abilities Needed to Meet Work Demands:
- Ability to stand or walk for long periods of time
- Ability to go up and down stairs
- Ability to reach above the head, bend, kneel, and, stoop
- Ability to lift, carry, and push up to 50 lbs. as needed
- Ability to work in dusty spaces or adverse weather conditions
- Ability to see details on the floor, above the head, or on surfaces
Job Competencies Needed for Success on the Job:
- Ability to work independently and collaboratively with others
- Ability to maintain confidentiality
- Ability to be flexible and dedicated to quality and customer service
- Ability to work in a constant state of alertness and with safety always in mind
- Ability to supervise and develop others
- Ability to make decisions and solve problems
- Ability to plan, implement, organize, and prioritize
- Ability to manage multiple tasks effectively
- Ability to react immediately to emergency situations
- Ability to analyze data and recommend corrective action
- Ability to maintain and submit reports, logs, and other paperwork in a timely manner
- Ability to understand and comply with safety procedures and environmental requirements
- Ability to report problems and supply and equipment needs to proper authority
- Ability to use technology for completion of specified job duties
- Ability to manipulate numbers
- Ability to act with integrity and ethical standards in job performance
- Ability to operate machinery without posing a safety hazard to self or others
- Ability to use and care for equipment and cleaning supplies properly
- Ability to complete tasks in a timely manner with numerous interruptions
- Ability to work a flexible schedule
- Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
- Ability to provide guidance, direction, and technical support
Other requirements:
- Valid driver's license from state of residence and ability to drive, if applicable for site
- License must have been valid for at least 3 years
- Acceptable driving record as determined by Agency's insurance carrier and b
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