Front Desk Receptionist/assistant - Mesa, United States - Alta Dermatology
Description
Overview:
Our busy dermatology practice is looking for a friendly, professional, and organized Front Desk Receptionist to join our team.
As the first point of contact, you will be crucial in providing outstanding customer service and creating a welcoming atmosphere for visitors and staff alike.
Responsibilities:
Minimum 1 year of patient check-in/check-out experience required, dermatology experience is preferred.
Responsible for accurately and professionally handling front desk operations including, but not limited to courteously greeting patients, answering phones, check-in/check-out, scanning insurance cards, entering demographics, collecting patient payments, scheduling follow-up appointments, calling patients to confirm appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
Skills:
- Excellent customer service skills with a friendly and professional demeanor
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in using office equipment such as computers, printers, and copiers
- Knowledge of phone etiquette and ability to handle calls in a professional manner
- Typing skills with accuracy and speed
- Familiarity with clerical procedures and office management systems
- Attention to detail to ensure accuracy in data entry and document preparation
- A thorough knowledge of HIPPA.
- EMR experience required. Experience with EZ Derm is preferred.
Pay:
$ $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Medical Customer service: 1 year (required)
Ability to Commute:
- Mesa, AZ required)
Work Location:
In person
