Hourly Foh Supervisor - Chicago, United States - Three Dots and a Dash

Three Dots and a Dash

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Hiring Immediately:
Hourly Front of the House Supervisors

Benefits:

BCBS health insurance & other options including dental
Employee Assistance Program (EAP)
Restaurant discounts
Opportunities for career growth

With a secret alleyway entrance, Three Dots and a Dash is a speakeasy-style take on the traditional island bar—ready to transport you to the glamorous bygone eras of Trader Vic, Stephen Crane and Don the Beachcomber.

Descend underground to discover a subterranean hideaway filled with Polynesian artifacts, a rum-soaked menu of more than two dozen classic, modern and original tropical cocktails and a selection of Polynesian-inspired bites.

Caring. Creative. Careers.

Join the Lettuce Entertain You team Our 100+ restaurants are nationally recognized for great food and service and as great places to work.

We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

The
Hourly Supervisor will assist in running the shift including but not limited to opening and closing responsibilities with access to point of sale (POS) and timekeeping functions; they will also consistently deliver an exceptional guest and employee experience while fostering our Culture of Caring.

In some fast casual restaurants, participation in scheduling and food and supply ordering may be included.

Also achieves and maintains level of excellence in all functions outlined in FOH hourly team job descriptions, and performs job functions as needed.

Essential Functions

Supervise FOH teams to perform smooth and efficient daily shifts, ensuring an exceptional guest and employee experience, including but not limited to opening and closing shifts; assigning, approving and checking out side work, point of sale (POS) and timekeeping supervisory functions; recommending continuous improvements to processes and procedures; monitoring staffing levels and performing appropriate cuts to support business levels, assigning and covering breaks, and making appropriate adjustments to floor maps throughout shifts
Provide supervision and guidance to and support the management team's leadership of the hourly employees while fostering our Culture of Caring
Respond immediately and effectively to guest and employee needs and feedback
Proficiently perform functions of the teams they supervise and provide active backup support when business needs require
Supervise BOH hourly employees' performance and responsibilities (including side work, checklists and sanitation/safety guidelines and procedures) and perform related walkthroughs
Balance, pare and maintain security of all cash banks
Support management team's responsibilities for preshift and other employee meetings
Assist the management team with the training, development and retention of team members and refer all employee issues directly to the management team
Assist in partnering with General Manager to ensure repair and maintenance needs are addressed
Understand and follow the food allergy procedure and special orders/restrictions
Ensure proper food storage, quality and presentation standards, including temperature controls
Assist the management team with monitoring and ensuring that the restaurant and team comply with all Company and restaurant policies and procedures as well as all legal and regulatory requirements, including but not limited to safety and sanitation regulations and alcohol management.
Support management team as needed in performing inventories of food, beverage and restaurant supplies and tracking high cost items; placing food, beverage and restaurant supply orders; and accepting and inspecting deliveries
Assign, follow, communicate and supervise VIP procedures
Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites as needed
Safely and effectively use and operate all necessary tools, utensils, equipment and software (for example, restaurant management software, etc.)
Effectively communicate in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable light, noise and temperature levels
Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces