Training Coordinator - Phoenix, United States - Phoenix Children's Hospital

Phoenix Children's Hospital
Phoenix Children's Hospital
Verified Company
Phoenix, United States

4 weeks ago

Mark Lane

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Mark Lane

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Description

The Training Coordinator is responsible for the delivery of functional training for Hospital and Professional Patient Access and/or Scheduling Services, including registration in all settings, verification and authorization of insurances, and financial clearance and counseling functions.

Additionally, this position develops and deploys training based on feedback from Patient Access leadership, changes in payer or regulatory requirements, and/or as a result of reports or audits that show opportunities for improved task performance.


Position Duties:


  • Provides training to new associates in all Patient Access functions, such as registration, scheduling, insurance eligibility, insurance authorization, medical necessity screening, and HIPAA.
  • Provides annual and periodic updates to training to ensure that staff maintain a consistent level of knowledge.
  • Performs regular quality assurance reviews of all patient access functions using the results to develop one on one and departmental training updates as necessary. Communicates all QA findings to director and applicable manager and supervisor on a timely basis.
  • Maintains comprehensive departmental training information to include, training documentation, training classes and attendance and competency tests.
  • Keeps uptodate on knowledge of governmental and payer regulations, hospital and clinic policies and procedures and system functionality. Develops targeted training when process changes occur.
  • Participates in hospital educational programs to maintain and enhance skills and competency levels related to Patient Access education.
  • Participates in department staff meetings; sends regular communication/newsletters to staff with updates and/or refresher information.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values:

Mission
To advance hope, healing and the best healthcare for children and their families


Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.


We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and wellbeing of children and families

Values

  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
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