Hotel Front Desk Night Auditor - Altoona, United States - LA QUINTA ALTOONA

LA QUINTA ALTOONA Altoona, United States

2 weeks ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today

Responsibilities

Provide exceptional service to all hotel guests during their stay
Perform additional bookkeeping, administrative, and accounting procedures as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications

Diploma or equivalent from high school is required; some college is desired
Requires a flexible schedule that allows for overnight shift hours
Great communications. and excellent customer service skills are required
Must be computer proficient; experience with accounting or reservation software is a bonus
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

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