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Altoona

    Hotel Front Desk Night Auditor Weekends - Altoona, United States - La Quinta Altoona

    La Quinta Altoona
    La Quinta Altoona Altoona, United States

    2 weeks ago

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    Description


    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

    We provide the training, tools, and the team to help bring your career to the next level.

    If this sounds like an opportunity you'll love, please start your application today Responsibilities:


    • Provide exceptional service to all hotel guests during their stay
    • Perform additional bookkeeping, administrative, and accounting procedures as required
    • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
    • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
    • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications:
    • Diploma or equivalent from high school is required; some college is desired
    • Requires a flexible schedule that allows for overnight shift hours
    • Great communications. and excellent customer service skills are required
    • Must be computer proficient; experience with accounting or reservation software is a bonus
    • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Compensation: $15 - $16 hourly
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