Customer Service Manager - Navarre, United States - FusionWorks
Description
As a traditional heating and plumbing company in Navarre, we have been successfully shaping our future for 55 years through consistent focus on quality and customer orientation, as well as the use of modern and environmentally friendly technology. Our main areas of expertise include heating installation, renewable energy utilization, and the planning and installation of individual bathrooms. We are a reliable and innovative partner, known for our commitment to quality and customer satisfaction, and we strive to provide our employees with the best possible working conditions.
To strengthen our team, we are looking for a motivated
Customer Service Manager (m/f/d)
in full-time - join our team.
Your responsibilities:
You...
- are responsible for coordinating the service and installation team
- independently handle projects (replacements, new constructions, renovations, and repairs of heating and plumbing systems)
- serve as a point of contact for both customers and internal employees
- support and advise customers from creating quotes, ordering materials, monitoring construction sites, creating measurements, to invoicing
You are:
- educated in the plumbing/heating industry, e.g. as a master craftsman (m/f/d), technician (m/f/d), installation mechanic (m/f
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