Jobs
>
Chicago

    Customer Care Representative - Chicago, United States - Ruggable

    Ruggable
    Ruggable Chicago, United States

    2 weeks ago

    Default job background
    Description

    **Customer Care Representative**

    at Ruggable Chicago, Illinois, United States **About Ruggable:**

    Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer of your rug and wash it in your home washing machine, offering an affordable, stylish and convenient solution for young families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and amazing advisors fueling our steady growth. This is an opportunity to get in at the ground floor and solve for complex challenges, while charting your own career.

    **Job Summary:**

    We have an immediate opportunity for a full-time Customer Care Representative who will be the voice of Ruggable in the front lines, interacting with customers primarily via phone and email. The ideal candidate is someone with prior experience conducting phone calls in customer service, has a positive/upbeat attitude, and also thrives in fast-paced work environment.

    **What You'll Do:**

    Serve as the voice for Ruggable in the front lines, delivering excellent customer service experience via phone primarily and e-mail secondarily

    Provide timely and thorough resolution to customer inquiries (common inquiries include: returns, cancellations, exchanges, tracking and status updates, product recommendations, etc.)

    Maintain expert-status on knowledge of the products / features

    Communicate with management to escalate problems and recommend resolutions

    **What Youll Need to Have:**

    **Required:**

    Professional written and verbal communication

    Ability to process inbound phone calls

    Ability to process inbound emails

    Proficiency with spreadsheet applications (i.e., Google Sheets, Microsoft Excel)

    Must be a team player

    Must be a self starter and multi-tasker - while remaining responsible and detail-oriented

    **Preferred:**

    Experience with e-commerce companies (i.e., websites + apps) - preferred

    Familiarity with Zendesk and Shopify - preferred

    Expected hours per week: 40

    At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

    *If you are based in California, we encourage you to read this important information for California residents*

    **To all recruitment agencies:** Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

  • CMC ENERGY SERVICES INC

    Customer Care Representative

    1 week ago

    CMC ENERGY SERVICES INC Chicago, United States

    **PRIMARY PURPOSE**: · The Customer Care Representative is responsible for inbound and outbound call volume, initiating calls to appropriate client base to qualify and schedule appointments. This individual will work proficiently on one utility or program and will schedule and ma ...

  • Pcc Community Wellness Center

    Dental Patient Care Representative

    2 weeks ago

    Pcc Community Wellness Center Berwyn, United States

    **Department**:Dental Department · **Manager Title**:Dental Clinic Administrator · **FLSA Status**: Non-Exempt · **Job Summary**: Responsible for greeting and registering all incoming patients in clinic setting and via the telephone. Schedules patients, collects co-pays and monie ...

  • WIVERSE (a DELACAN company)

    Customer Care Representative

    5 days ago

    WIVERSE (a DELACAN company) Matteson, United States

    3-month contract, with the potential for extension. · The position of Customer Care Representative entails being the primary customer support for our contact-center. Success in this position requires that the CCR is able to work independently with little to no supervision to prov ...

  • Lineage Logistics

    Customer Care Representative

    4 days ago

    Lineage Logistics Chicago, United States

    Invoice and verify accounts accurately and in a timely manner Verify inbound receipts for accuracy Develop and maintain customer relationships in a professional manner Generate customer reports per customer request (i.e. weekly, monthly late/bill rep Customer Care, Representative ...

  • STERIS

    Customer Care Representative I

    2 days ago

    STERIS Des Plaines, United States

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · **Position Summary**: · The Customer Care Representative's primary role is to manage inbound calls by providin ...

  • Crown Equipment Corporation

    Parts Customer Care Representative

    1 week ago

    Crown Equipment Corporation Schaumburg, United States

    **Company Description**: · Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and s ...

  • Beachfront

    Airbnb Customer Care Representative

    1 week ago

    Beachfront Chicago, United States

    COVID-19 Update: Sutherland is committed to ensuring a safe working environment for our people, their families, and the communities in which we operate. Where possible, we have enabled our teams to work at home (WAH). For anyone who needs to be on-site, we are actively implementi ...

  • University of Chicago Medicine

    patient service representative, primary care

    1 week ago

    University of Chicago Medicine Chicago, IL , USA, United States

    Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Services Representative in our Primary Care Clinic at our Duchossois Center for Advanced Medicine (DCAM) location. · In this role, the Patient Services Representative schedules medical proced ...

  • The University of Chicago Medicine

    Patient Service Representative, Primary Care

    6 days ago

    The University of Chicago Medicine Chicago, United States

    Job Description · Be a part of a world-class academic healthcare system at · UChicago Medicine · as a · Patient Services Representative · in our · Primary Care Clinic · at our · Duchossois Center for Advanced Medicine (DCAM ) location. · In this role, the · Patient Servi ...

  • University Of Chicago Medical Center

    Patient Service Representative, Primary Care

    2 weeks ago

    University Of Chicago Medical Center Chicago, United States

    Job Description · Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Services Representative in our Primary Care Clinic at our Duchossois Center for Advanced Medicine (DCAM) location. · In this role, the Patient Services Representative schedul ...

  • University of Chicago Medical Center

    patient service representative, primary care

    1 week ago

    University of Chicago Medical Center Chicago, IL , USA, United States

    Job Description · Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Services Representative in our Primary Care Clinic at our Duchossois Center for Advanced Medicine (DCAM) location. · In this role, the Patient Services Representative schedul ...

  • The University of Chicago Medicine

    Patient Service Representative, Primary Care

    2 weeks ago

    The University of Chicago Medicine Chicago, United States

    Job Description: · Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Services Representative in our Primary Care Clinic at our Duchossois Center for Advanced Medicine (DCAM) location. · In this role, the Patient Services Representative sche ...

  • Community First Medical Center

    Insurance Verification Representative

    1 day ago

    Community First Medical Center Chicago, United States

    : · Under general direction, coordinates all financial aspects of patient visits and admissions, including insurance verification, pre-certification information, follow-up of third-party payment denials, and financial counseling. · Pre-Cert Representative will work in our Patient ...

  • Shirley Ryan AbilityLab

    Customer Services Representative

    2 weeks ago

    Shirley Ryan AbilityLab Chicago, United States

    By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curi ...

  • Village West Veterinary

    Veterinary Customer Service Representative

    1 day ago

    Village West Veterinary Chicago, United States

    **Village West Veterinary is looking for a part-time Veterinary Customer Service Representative to join our amazing team** · **Chicago, IL** · - Has excellent verbal and written communication skills · - Has the ability to thrive in a fast-paced environment · - Customer service ex ...

  • WholeHealth Chicago

    Patient Service Representative

    2 weeks ago

    WholeHealth Chicago Chicago, United States

    The Patient Service Representative (PSR) Team at WholeHealth Chicago champions Practice hospitality and efficient access to Practice resources by patients, families, care providers, and others. · The individual PSR applies customer service skills to triage incoming communications ...

  • Medulla

    Wellness Sales Representative

    1 day ago

    Medulla Chicago, United States

    **Wellness Sales Representative** · Do you have a passion for wellness and a desire to help others? · We are looking for charismatic individuals to further our mission to lead more patients and communities to a life of optimum health and wellness · Come join our sales team to dri ...

  • PERI

    Area Sales Representative

    1 week ago

    PERI Chicago, United States

    **Location**:Chicago, IL, US, 60616**Company**:PERI Formwork Systems, Inc.**Area Sales Representative - Building** · Building Southcentral · Area Sales Representative Building · PERI is currently seeking an Area Sales Representative - Building to join our dynamic team The primary ...

  • Children's Place Association

    Foster Care Case Aide

    2 days ago

    Children's Place Association Chicago, United States

    **Job Title**: Foster Care Case Aide · **Department**:Foster Care · **FLSA Status**:Non-Exempt (Hourly) · **Employment Type**: Full-time · **Location**: Chicago, IL 60603 · **SUMMARY** · The Foster Care Case Aide assists in providing services to foster care clients and family mem ...

  • Miner, Barnhill & Galland

    Transactional Associate Attorney

    1 week ago

    Miner, Barnhill & Galland Chicago, United States

    Miner, Barnhill & Galland, P.C. (MBG) seeks to hire an experienced associate attorney for its transactional practice in the Chicago, Illinois office. MBG is nationally known for representing non-profit organizations in transactional matters, many of which are focused on empowerin ...