Business Development Center Representative - Lincolnwood, United States - Hyundai of Lincolnwood

Hyundai of Lincolnwood

Verified Company

Lincolnwood, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Leader Automotive Group is a wholly-owned subsidiary of AutoCanada, a publicly-traded company. Leader Automotive is AutoCanada's first footprint into the U.S. market, and we currently have 10 dealerships consisting of 23 different franchises and approximately 800 employees. We have a strong presence in the Chicagoland area, with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals to begin a new and exciting legacy in the U.S. market.

Currently, we are searching for several Internet Sales Representatives to join our business development team at our Hyundai dealership located in Lincolnwood.

In this setting, you will be supporting more than one of our retail automotive dealerships in the Lincolnwood area. We are looking for an eager and high energy individual who has a passion for quality customer service. We offer a competitive wage and a great benefit package.

Benefits:

Health, Dental & Vision Insurance
BCBS Health & Wellness Discounts/Programs
Life Insurance
401(k)
Paid time off / Vacation
Growth / Advancement Opportunities
Employee Vehicle Purchase Policy
Above Average Industry Pay
Publicly traded organization / stability
Employee referral bonuses

Responsibilities:

Handle incoming phone calls
Responsible for upcoming Events
Handle lease returns and renewals
Handle leads and appointment setting
Conduct parts and service retention marketing
Resolve and manage dealer's reputation issues
Turnover deals that involve internet customers
Provide updated marketing pricing data to management and other staff members
Set appointments for prospective and current customers to meet with a member of the sales or service team
Update client information in our CRM Report daily
Followup with existing customers
Followup with prospective customers
Followup with missed/cancelled customers
Ensure Customer Satisfaction
Product knowledge/function is key with all the different vehicles on a daily basis
Maintaining daily contact target/appointment target
Must be able to contribute to positive team environment

Qualifications:

Successful Customer Care Representatives MUST have excellent telephone skills
Self
Motivated and Energetic
You as the Representative must have the ability to instantly build rapport with the customer
A friendly/professional demeanor with excellent written and oral communication skills
You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
Strong organizational skills with the ability to multitask and meet daily goals
Follow up with customers effectively
Cold calling/Call center skills
MUST have sales experience
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._