Dic Support Associate Per Diem - Lake Success, United States - Northwell Health
Description
1.Provides support to technical staff in activities related to diagnostic imaging.- Provides customer service to patients that is sensitive to diverse cultural needs and empathetic in stressful situations.
- Reviews scheduled appointments to determine needed information and supplies, Obtains various pre-appointment patient records / test results, as required, Obtains and sets-ups supplies and equipment in advance.
- Escorts patient to and from examination and/or procedure areas.
- Validates patient's identity using qualifying information per department procedure.
- Screens patients to ensure physical and safety requirements for specific procedure/testing are met.
- Ensures procedural consent forms have been obtained, as required.
- Enters various patient data into department computer system, as required.
- Explains procedure/test in easy-to-understand terms to relieve any patient anxiety.
- Responds to and resolves patient questions and issues, as needed.
- Prepares and positions patient for procedure according to department policy.
- Recognizes and promptly reports patient motor abnormalities (i.e. fainting, discoloration, contrast reactions, etc.) to clinical team member.
- Reviews stock levels and maintains supply inventory in assigned area.
- May maintain medical records. Logs procedures/tests performed, as required.
- Performs related duties, as required.
- 1.High School Diploma or equivalent, required.
- Previous customer service experience, required.
- Medical terminology knowledge, preferred.
Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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