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    Analytics Manager, PINS - Atlanta, United States - Zelis

    Zelis
    Zelis Atlanta, United States

    1 week ago

    Default job background
    Full time
    Description

    Job Title: Analytics Manager for PINS

    Company: Join our team as we are looking for an experienced Analytics Manager for PINS (Payee Identification and Network Security), reporting to the Senior Director. In this role, you will have the opportunity to lead the PINS analytics team and play a key role in developing a structured analytics program to drive business insights.

    Key Responsibilities

    • Develop and implement a structured analytics program, including training, onboarding, and testing of skills for analysts, and documentation of reporting requirements
    • Prioritize requests from the PINS department and stakeholders, ensuring capture of business cases and effective management of deliverables
    • Transform raw data into meaningful business insights for decision-making and strategic planning
    • Prepare data summaries and detailed reports for leadership, identifying trends, patterns, areas of concern, and overall business insights
    • Ensure accuracy of data and deliverables through established policies and processes
    • Collaborate with data and analytics professionals to optimize and scale the PINS team, ensuring continuity of reporting and dashboards
    • Identify areas for process improvements, including automation, dashboard development, and visualization tools
    • Enhance reporting of department KPIs and SLAs to provide visibility into team accomplishments and areas for improvement
    • Provide detailed explanation and training to end-users of reporting and dashboards
    • Manage day-to-day requests, enhancements, and tasks for yourself and your team, ensuring alignment with current departmental priorities
    • Think creatively to solve complex problems and adapt dynamically to changing risks and business needs

    Required Qualifications

    • Bachelor's degree in business and/or Computer Science; OR 7+ years of equivalent work experience
    • 3+ years of experience leading a team of analysts or data scientists

    Preferred Qualifications

    • Advanced modeling skills in SQL, Python, or comparable query language competencies
    • Highly analytical and proficient with database and visualization tools such as Tableau and/or Power BI
    • Strong Excel skills, including formulas, vlookups, and conditional formatting
    • Ability to mine complex datasets and generate actionable business recommendations
    • Adaptability to change and effective response in a fast-paced, deadline-focused environment
    • Proficiency in data-driven decision-making and storytelling
    • Experience in fraud or risk prevention
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