Tasting Room Host - Los Gatos, United States - Byington Vineyard & Winery
Description
Byington Vineyards & Winery is a boutique winery producing Award Winning Wines in the Santa Cruz Mountains.We are a full wine production facility with a tasting room and event spaces that cater to corporate and private groups.
We are a dedicated group of hospitality professionals looking to grow our team.Tasting Room Host:
- Present a memorable, quality guest experience offering information regarding the tastings, tasting fees and answer questions regarding the winery & vineyard history and wines
- Build rapport and relationships with customers and club members
- Utilize strategic selling skills to encourage wine sales and wine club membership sign ups
- Acquire and share wine knowledge effectively and accurately to guests
- Create and maintain a customeroriented environment focused on building customer relationships and loyalty
- Exceptional interpersonal skills with the ability to communicate with clarity and consistency
- Comfortable speaking to varying group sizes
- Ability to work in a fastpaced environment, and at times, keep busy during slower periods
- Complete other assignments and special projects as assigned
- Goal oriented and sales driven
- Highly dependable; acute attention to detail
- Professional appearance, demeanor, and enthusiasm
- Capture walkin customer information
- Operate POS and online booking system
- Being knowledgeable on all aspects of our shipping process and clearly communicate it to our guests
- Maintaining an organized, clean, and professional work environment
- Miscellaneous activities such as cleaning and polishing glassware, maintaining appearance tasting room
Job Requirements:
- Must be at least 21 years of age
- Previous tasting room or hospitality experience, preferred
- Wine & wine making knowledge a plus
- High touch sales experience with a proven ability in closing and upselling
- Customer service skills
- The ability to be on your feet for long periods of time
- Must be able to lift 50 pounds
- This position requires the ability to consistently work weekends and some holidays.
Working at Byington Vineyard & Winery:
- Health insurance
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