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    Traffic Enforcement Officer - Nashville, United States - Metropolitan Nashville Airport Authority

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    Description

    As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent study, in 2019 alone, BNA generated more than $8.1 billion in total economic impact, supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA Vision, our growth and expansion plan for the airport, at

    Hiring Process:

    • Apply online
    • Interview
    • Offer
    • Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
    • Onboarding
    Benefits:
    • Deferred compensation plans
    • Educational Assistance
    • Health, Dental, Vision, Life, Disability Insurance
    • Health Screenings
    • Paid Holidays
    • Annual/Bereavement/Military Leave
    Accepting applications until filled

    Starting hourly rate: $19.04

    Work Schedule: Must be available to work the following shift. Schedule will include weekdays, weekends and holidays.
    • B (1:45 p.m. - 10:15 p.m.)
    The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

    Law enforcement experience - preferred

    Essential Job Responsibilities:
    • Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
    • Issues parking tickets in accordance with appropriate statutes and ordinances.
    • Monitors terminal exit lanes for safety and ensures no one can enter.
    • Reports medical issues to appropriate parties.
    • Assists with medicals by clearing a space for fire and ambulance, and notifying dispatch of first responder locations.
    • Checks for unattended bags and notifies dispatch accordingly.
    • Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
    • Provides passenger assistance by answering questions, giving directions, and providing other information.
    • Assists customers with vehicle problems, such as battery recharges and retrieving keys.
    • Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
    • Maintains regular and on-time attendance.
    • Performs other duties as assigned.
    Knowledge, Skills, Abilities and Other Characteristics:
    • Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
    • Receiving Direction: Skill in receiving and following written and oral direction.
    • Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
    • Written Comprehension: Ability to read and understand information and ideas presented in writing.
    • Written Expression: Ability to use words and sentences in writing so others will understand.
    • Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
    • Attention to Detail: Is careful about detail and thorough in completing work tasks.
    • Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.
    Qualifications:

    Required:
    • High School Diploma
    • 1-2 years related experience
    Preferred:
    • Previous law enforcement experience
    • First Aid/Cardiopulmonary Resuscitation (CPR) Certification
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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