Manager, Epic Applications - Fredericksburg, United States - Mary Washington Healthcare
Description
Start the day excited to make a difference end the day knowing you did. Come join our team.Job Summary:
Essential Functions & Responsibilities:
- Acts as a liaison between MWHC and vendors to ensure appropriate support and functionality from vendor supplied solutions.
- Leads, recruits and retains professional staff to support customers in clinical/operational environments.
- Oversees departmental budget for areas of responsibility.
- Evaluates team structure, approaches, techniques, standards, and best practices.
- Works with project teams to insure knowledge transfer from development to support staff and ensures smooth transition into ongoing production support.
- Assists in formulating and administering policies and procedures relative to the IT department. Performs continuous review to insure operational compliance and adherence to operational needs.
- Maintains an awareness and understanding of technological advances, vendor product offerings and issues.
- Performs other duties as assigned.
Qualifications:
Education, Experience and Qualifications Required:
- Bachelor's degree in healthcare, informatics, computer science, information systems, business computer systems, or related field
- Minimum of five (5) years progressive experience in Information Systems or Healthcare
- Minimum of three (3) years of staff supervision required, preferably in a 24x7 support environment
- Ability to manage and direct professional staff
- Experience in project management
- Must build solid relationship with customers, users, Associates and other
- Excellent written and oral communications skills
- Ability to work on integrated project teams
- Healthcare clinical/operational or Information Systems experience in acute care or ambulatory care settings
Preferred:
- Master's degree in healthcare, informatics, computer science, information systems, business computer systems, or related field
- Strong understanding of healthcare business process and technology
- Solid understanding of clinical/operational workflows and terminology
License and/or Certifications Preferred for Epic Applications Manager:
- Relevant industry certifications
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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