Marketing Technology Manager - Boston, United States - ezCater

Description

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. To learn more, visit

We are looking for a Marketing Technology Manager to lead the development and evolution of several core marketing platform capabilities. You will be responsible for creating a roadmap: a plan with dependencies and key dates to reach marketing goals, while in some cases also supporting product and sales goals. This role involves focused execution and partnering with many stakeholders across ezCater to help them improve the customer experience and achieve measurable impact through the use of our platform capabilities.

This is a full-time position reporting to the head of Marketing Technology. We are building a new MarTech team at ezCater that partners closely with marketing managers, marketing operations, analytics teams (marketing, product and sales), data and engineering teams, as well as technology vendors, agencies & consultants to advance our MarTech capabilities and support ezCater's growth ambitions.

In addition to enabling marketing, the team often operates at the nexus of marketing-led growth, product-led growth and sales-led growth motions and provides advanced technology and data capabilities to improve customer experience and drive business impact. On a given day, you might: facilitate brainstorming with a XFN group; lead a workshop around test cell creation and experiment design; or, work with marketing, design, analytics, data and engineering teams to implement a new personalization use case powered by our Customer Data Platform (CDP).

If you are excited to work in a growth-stage technology company with a fast-paced, dynamic environment, develop and drive impact through a best-in-class marketing technology stack, and contribute to our culture and values, then we'd love to speak with you.

What You'll Do:

• As a Marketing Technologist in Marketing Technology, you will play a critical leadership role in driving growth by shaping both our Customer Data Platform (CDP) roadmap as well as our web and app analytics data foundation
• Drive the vision and develop a roadmap for ezCater's Customer Data Platform (CDP) and personalization to create seamless and intuitive user experiences across both B2C and B2B motions
• Collaborate with diverse stakeholders and teams across functions to foster camaraderie that helps drive the business forward
• Drive the vision and develop a roadmap for ezCater's web and app analytics foundation to create a high-quality, "single source of truth" for data that enables marketing and product teams to optimize experiences and outcomes for our users.
• Build deep empathy for ezCater users and become their biggest champion
• Lead initiatives across a cross-functional team including Marketing, Marketing Analytics, Product, Product Analytics, Data Engineering, External Vendors and Agencies to build and improve MarTech functionalities and user experiences
• Work closely with your collaborators to prioritize and define the scope of new features, delivering innovative and data-driven ways to improve growth
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our site and app deliver an unparalleled user experience

What You Have:

• 5+ years of technical project or product management experience, ideally with marketing, marketing technology and both B2B and B2C models
• Strong technical background in marketing technology (e.g., not necessarily software engineering, but deep experience with marketing technology SaaS vendors, CDPs, integrations, web and app analytics, data platforms, etc.)
• Strong equitable leadership, robust communication and collaboration with large stakeholder groups, experience with XFN prioritization and alignment to drive impact
• Experience working with large, complex stakeholder groups
• You're not just about maintaining the status quo - you strive to understand what both customers and marketers truly need and find creative solutions
• You're first to understand when team behaviors and work methods need to adapt to new information
• You bring the ability to "just figure things out" and invent whatever idea or approach could accomplish our objectives
• Goal orientation and demonstrated record of success in previous endeavors
• You're motivated to deliver exceptional results, driven by a strong work ethic
• A sharp mind, a soft heart and a large funny bone

The national cash compensation range for this role is $116,000 - $152,000*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application It does not need to follow "traditional" cover letter guidelines - we would love for you to write words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You'll Get from Us:

You'll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You'll also get sane working hours and great flexibility around work/life balance.

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you'll get all this: Market salary, stock options that you'll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you're in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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