Business Operations - New York, United States - Clear Channel Outdoor
Description
Clear Channel OutdoorJob Summary:
As a member of the Clear Channel Outdoor Business Operations team, the Program Manager, Learning & Development (L&D) plays a key role in program management, leading projects in support of strategic initiatives that drive increased revenue and efficiency company-wide.
More specifically, this role ensures successful execution by gathering and defining requirements, collaborating with key leaders and process owners, to design and implement effective roll-outs/initiatives.
Job Responsibilities- Drive the development and implementation of diverse company strategic initiatives, link and align the efforts of diverse groups across the organization.
- Act as a key change agent for the company on strategic and operational improvement projects through L&D initiatives, and ensuring execution is seamless.
- Ensure successful definition, setup, and implementation of L&D programs across all aspects of the business in conjunction with line management and key stakeholders.
- Conceptualize and communicate strategic solutions to gain buyin and create measurable impact.
- Effectively communicate project status through the creation and maintenance of comprehensive project plans and the distribution of regular updates with regards to schedules, progress, risks, change impacts, results, etc.
- Maximize synergy and collaboration between various teams and business owners.
- Drive analytics and business intelligence to understand our industry and competitive dynamics, evaluate the overall performance or the impact of specific initiatives, and drive executive decisions.
- Provide administrative, analytical, conceptual, and other support in support of leadership and team members, as assigned.
- Drive the management and ongoing support of the LMS and additional platforms to support L&D project success and knowledge transfer.
Job Qualifications:
Education and Certifications
- Bachelor's Degree preferred, or equivalent combination of education, training, experience, or military experience
- Minimum of 5 years' experience in Learning and Development, project management, process improvement, business analysis, or knowledge Management
- Experience in Media sales or B2B sales process preferred
Skills:
- Fluency in one or more project management or process improvement methodologies
- Fluency with Articulate Storyline, Articulate Rise, Camtasia, and similar authoring tools preferred
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Visio
- Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps.
- Problem Solving: Identifies complex problems based on a broad range of factors, many of which are ambiguous or difficult to define.
- Results Focus: Taking a dynamic approach to work characterized by initiating decisions and actions. Concentrating on achieving the outcomes of a process or project while adhering to the overall strategy of the organization.
- Client Focus: Responds to client needs in a timely, professional, helpful, and courteous manner, regardless of client attitude.
- Fostering Communication: Presents information and facts in a logical manner, using appropriate phrasing and vocabulary.
- Agility: Remains calm when encountering uncertain circumstances. Reflects on successes and failures, to identify lessons learned on a continuing basis.
The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
- The employee must have the ability to lift and move items up to 20 pounds
- Employee must have the ability to see written documents, computer screens and to adjust focus
- This job is performed in a temperaturecontrolled office environment
- Position is based at the Clear Channel Outdoor corporate office in New York, NY.
- Travel up to 25%.
New York City Salary Range:
$120,000 to $130,000
Bonus Eligible
Comprehensive Benefits package offerings, which includes:
- Multiple Medical, Dental, and Vision Plans to choose from
- Health Care Spending Accounts (HSA and FSA Options)
- Dependent Care Flexible Spending Account
- Optional Short Term and Long Term Disability Plans
- Company Paid Employee Life and AD&D Insurance
- Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
- Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
- Pre-Tax Commuter Spending Account
- Employee Assistance Program (EAP)
- 401(k) Savings Plan with company match
- Paid Time Off (Accrued Vacation and Sick Plans)
- Discounted Gym Memberships
- Professional Development Opportunities
- Employee Resource Groups
As an equal opportunity
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