- Partners with the Branch Manager in supervising daily operations and ensuring smooth functioning.
- Drive business and customer growth, implementing strategies to attract and retain customers.
- Exhibits the behaviors of TCB's customer service standards, serving as a model for the team.
- Coach and mentor staff to meet branch goals and objectives.
- Promote a consultative, team-oriented sales approach among team members.
- Lead the development of assigned team members through providing opportunities for professional growth and skill enhancement.
- Achieves operational excellence through efficient management of daily branch activities.
- Represents the Bank in the community through community event attendance, volunteerism, board representation and participation in TCB's Financial Literacy Program.
- Must comply with all company policies and procedures, applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
- Two to Five years of similar or related experience, including time spent in preparatory positions.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in sales and customer relationship management.
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Assistant Branch Manager - Charlestown, United States - The Cooperative Bank
4 weeks ago
Description
Assistant Branch Manager
The Cooperative Bank (TCB) is seeking to hire an Assistant Branch Manager for our Charlestown branch. Working closely with the Branch Manager, the Assistant Branch Manager will occupy a crucial leadership position, driving both operational excellence and customer-focused strategies, to contribute to the retail branch's growth and success.
Key Responsibilities
Qualifications
The Cooperative Bank (TCB) offers a competitive salary and an amazing benefit package for a full-time employee, which includes medical, dental, vision, life, and disability insurance; a 401(k) plan with a 9% bank match; paid time off (PTO); paid holidays; a flexible spending account; and tuition reimbursement.
Our Commitment to Diversity, Equity, Inclusion and Belonging
At The Cooperative Bank, we are committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. The Cooperative Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. If you need assistance or accommodation completing the employment application, please contact us at and we will gladly assist you.
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