Medical Receptionist - Wilmington, United States - Trinity Health Mid-Atlantic

Trinity Health Mid-Atlantic

Verified Company

Wilmington, United States

1 hour ago

Posted by:

Mark Lane

beBee recruiter

Description

Employment Type:

Full time

Shift:

Day Shift

Description:

Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Full-time Medical Receptionist to join the team at our Family Practice

The receptionist assists the practice manager and physicians in maintaining a patient / customer focus, supports the delivery of highest quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets.

Responsibilities Include:

Schedules appointments.
Scans patient medical records and send messages to the appropriate staff member.
Verifies, copies front and back of insurance card.
Performs reconciliation duties.
Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures.
Achieves proficiency in automated systems: Navinet, Telecheck and telephone inquiry systems.
Complies with yearly education requirements including HIPPA, OSHA and Safety.
Assumes short term responsibilities outside normal duties.
Promptly and politely answers phones.
Triage calls to the appropriate person via Allscripts.
Retrieves voice mail messages from call service center.
Takes accurate and detail messages.
Produces end of day front end reports.

Minimum Qualifications:

High School Diploma or equivalent (required)
Previous front desk experience in a physician practice (preferred)
Knowledge of medical terminology
Must possess good communication and customer service skills.

We offer a competitive salary and comprehensive benefits including:

Medical, Dental, & Vision Coverage (Effective First day of Hire)
Retirement Savings Program
Paid Time Off
Tuition Reimbursement
Free Parking
And more

Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.