Patient Services Representative - Media, United States - Main Line Health
Description
Description:
Could you be our next Patient Services Representative at Riddle Hospital?
Why work as a Patient Services Rep with Main Line Health?
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_Make an Impact_ Be an Integral Member of our Organization As a PSR, you are the first person to make a GREAT impression with our patients Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized.
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_Develop and Grow your Career_ Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
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_Join the Team_ Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health.
Regardless of our unique design, we all share a purpose:
providing superior service and care.
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_Position
- Specific Benefits include:_
Position:
Patient Service Representative
Position Responsibilities:
- Greets patients and visitors in a prompt, courteous, and helpful manner, determining their needs.
- Checks in patients, verifies and updates insurance and demographic information in the medical record and billing system. (Includes HIPPA regulations)
- Prepares patient chart prior to the patient's appointment.
- Maintains appointment schedule and follows office scheduling policies and procedures.
- Sends confirmation/ instructions/directions to patients promptly.
- Answers telephone, screens calls, takes accurate messages and provides information to customers.
- Files charts, coordinates lab work, physician's report, etc.
- Files records daily in appropriate section of patient charts and keeps charts in proper order.
- Types correspondence as directed.
- Sorts and delivers mail, medical records and other correspondence.
- Maintains work areas and waiting room in neat and orderly manner.
- Attends meetings as required.
- Confirms all patient appointments based on the following days schedule.
- Maintains patient confidentiality.
- Performs other duties as assigned.
Shift:
Full-Time, Scheduled rotations between PSRs, 7:30am to 4:00am and 8:30am to 5:00am
Experience:
- Two to three years of office experience required.
- Knowledge of insurance payers and medical terminology preferred.
- Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff).
Education:
High School Diploma
Licensures/Certifications:
N/A
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