- Collect payment on 60+ day invoices in select markets.
- Oversee, research, and resolve select markets' outstanding Accounts Receivables.
- Report concerning accounts to Account Resolution Manager.
- Email and call customers to obtain payment on delinquent accounts.
- Promptly respond to and research customers' reasons for nonpayment
- Timely follow-ups with customers, field, & inner departments to ensure payment
- Create awareness of issues to Manager
- Report concerning accounts to Manager.
- High school diploma or equivalent
- Minimum of one year of experience in customer service, collections, or office support.
- Comfortable working in an office setting and calling on delinquent accounts.
- Tackle a high-volume workload with frequent interruptions.
- Possess effective and assertive communication skills, both verbal and written.
- Self-motivated, detail-oriented & goal-oriented.
- Displays professionalism to co-workers and customers.
- Work effectively with a team.
- Ability to produce quality and quantity work.
-
Account Resolution Specialist
4 weeks ago
GPRS Maumee, United StatesJob Details · Job Location · GPRS Corporate - Maumee, OH · Description · Ground Penetrating Radar Systems is the nation's largest company specializing in the detection of underground utilities, video pipe inspection, and the scanning of concrete structures. GPRS has an extensi ...
-
Account Resolution Specialist
3 weeks ago
GPRS Maumee, United StatesJob DetailsJob LocationGPRS Corporate - Maumee, OHDescriptionGround Penetrating Radar Systems is the nation's largest company specializing in the detection of underground utilities, video pipe inspection, and the scanning of concrete structures. GPRS has an extensive nationwide n ...
-
Resolution Specialist
1 week ago
Owens Corning Toledo, United StatesThe Customer Solutions Warranty Team leads the effort to evaluate manufacturing quality concerns and resolve claims as submitted by customers, contractors, and consumers. The Resolution Specialist is a member of the Customer Solutions Team within the Specialist, Customer Service, ...
-
Seller Support Specialist, Marketplace
3 weeks ago
NewEgg Industry, United StatesThe Seller Support Specialist plays a crucial role as the primary point of contact between Newegg and third-party Sellers, aiming to ensure sustainable improvements in Sellers' performance that align with Newegg's standards. Utilizing a combination of Standard Operating Procedure ...
-
Customer Service Specialist
2 weeks ago
ECMS EXPRESS INC. Industry, United States**Job Title: Customer Service Specialist** · **Job Type: Full-Time / Onsite / Non-Exempt** · **Location: City of Industry, CA** · **ECMS Express** is a technology-enabled international courier company that offers end-to-end delivery. Founded in 2013, our corporate goal has been t ...
-
NovaWorks Stony Ridge, United States"We are an established, expanding company based in Aachen and specialists in the WiFi sector. Our passion is future-oriented technology and in order to always stay one step ahead, we need a team of forward thinkers. As the Service Manager* (all genders) at Stony Ridge, you will b ...
-
Technical Customer Service
3 days ago
iBUYPOWER Industry, United States**Description**: · **Key Responsibilities**: · - Ensure customer satisfaction is of high priority and accomplished by exploring all available means; identify when issues need to be escalated for resolution · - Provide telephone queues backup as necessary and assigned · - Respond ...
-
Contract Management Specialist
3 weeks ago
Titan Ventures Northwood, United StatesYour Responsibilities · As a Contract Management Specialist (m/f/d), you will be responsible for the comprehensive management of contract processes for complex projects in the renewable energy sector at Northwood. This includes negotiating contracts between clients and contractor ...
-
Contract Specialist
3 weeks ago
American Industrial Transport Maumee, United StatesThe Contract Specialist (CS) is responsible for creating, tracking, and retaining all lease contract documents per Rail Services (RS) policies and guidelines. The CS facilitates and coordinates the negotiation of various contract documents between the RS Executive Staff and custo ...
-
Support Specialist
5 days ago
ProMedica Maumee, United States Full time**Job Details** · **Support Specialist (Provider Experience) - Provider Relations - Full Time - Days ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Support Specialist (Provider Experienc ...
-
Payroll Manager
2 weeks ago
Therma-Tru Maumee, United StatesCompany Description · Want to apply Read all the information about this position below, then hit the apply button. · At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work ...
-
Payroll Manager
1 week ago
Therma-Tru Careers Maumee, United States Full time*Company Description* · *At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we **work to fulfill dreams of home by aligning around common goals, being agile in the face of chan ...
-
payroll manager
1 week ago
Therma-Tru Careers Maumee, United States*Company Description* · *At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we **work to fulfill dreams of home by aligning around common goals, being agile in the face of cha ...
-
Senior Credit
5 days ago
Fortune Brands Maumee, OH, United StatesJob Description · JOB DESCRIPTION: · The Senior Credit & Collections Specialist role will require an individual to use creative thinking and problem solving to address complex disputes. This role will be required to interact with all levels within the organizations they support b ...
-
Payroll Manager
2 weeks ago
Therma-Tru Maumee, United StatesJob Description · Company Description · At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the ...
-
BIM Specialist
1 week ago
The Mannik & Smith Group Maumee, United StatesJob Description · Job DescriptionDescriptionThe Mannik & Smith Group, Inc. (MSG) is a people focused, award-winning, full-service consulting firm that offers a wide array of services including civil and geotechnical engineering, environmental consulting, planning, landscape archi ...
-
Client Operations Specialist
2 weeks ago
TFO Wealth Partners Maumee, United StatesJob Description · Job DescriptionDescription:This position reports to the Director of Client Operations · The Client Operations Specialist is responsible for assisting in the preparation, processing, servicing and maintenance of client plans through custodial paperwork and intern ...
-
Specialist IT Operations
3 weeks ago
Skyline Solutions Fostoria, United StatesRADIOLOGY WORKFLOW SOLUTIONS Specialist IT Operations (m/f/d) Permanent position | starting immediately | Location: Karlsruhe WHAT TO EXPECT Analysis and resolution of operational disruptions in level-2 IT support for customer systems in collaboration with colleagues and customer ...
-
Assistant Director, Admissions
3 weeks ago
NAFSA Perrysburg, United StatesAdvertised Position Title: · Assistant Director, Admissions · : · Under the supervision of the Director, Admissions, the Assistant Director, Admissions provides leadership and oversight for a team of Admissions Counselors and a Specialist, Prior Learning Assessment in order to ...
-
Experienced Retirement Plans Adviser
1 week ago
TFO Wealth Partners Maumee, United StatesJob Description · Job DescriptionDescription:TFO Wealth Partners is seeking a Retirement Plan Adviser. This position reports to the Director, Retirement Plans. · JOB SUMMARY · Educate participants: Engage participants in discussions involving retirement savings and long-term inve ...
Account Resolution Specialist - Maumee, United States - GPRS
Description
Job DetailsJob Location
GPRS Corporate - Maumee, OH
Description
Ground Penetrating Radar Systems is the nation's largest company specializing in the detection of underground utilities, video pipe inspection, and the scanning of concrete structures. GPRS has an extensive nationwide network of highly trained and experienced Project Managers in every major U.S. market. When clients hire GPRS, they have the peace of mind of knowing that they have the most reliable scanning technology on their job site and they'll receive the assistance of a Project Manager who can provide them with the most accurate data. For over two decades, GPRS has been the industry leader by providing outstanding service and cutting edge technology, Intelligently Visualizing The Built World by keeping projects on time, reducing safety risks, and putting our relationships with our clients before profit.
Job Summary:
The Account Resolution Specialist is responsible for collecting payment on every open invoice that is 60+ days old. A Specialist works closely with Customers and our Field / Sales / Billing / Compliance / AR / Customer Service Teams to resolve disputes, discrepancies, & delinquencies which results in either payment, write offs or collections (third party collections agency). Through teamwork, research, critical thinking, persistence, professionalism and effective communication, the Specialist resolves outstanding accounts, creates awareness of current issues that need improvement, and discerns & reports concerning accounts.
Job Goals:
Qualifications/Minimum Requirements:
GPRS is an Equal Opportunity employer
