- Support and follow all corporate policies, procedures and values.
- Receives customer order requirements (forecasts, release and spot orders) via EDI, internet, email, or fax.
- Processes orders and forecast through customer spot orders, manual releases, or EDI within 24 hours
- Responsible for order entry accuracy to customer releases
- Manages cumulative (cum) quantities to ensure customer cums match SAP cums. Reconciles cums when necessary.
- Review daily supplier delivery schedule problems.
- Schedule to insure scheduled orders are delivered on time.
- Monitor daily past due orders and works with other necessary departments to complete order or expedite past due order.
- Communicates daily with internal / external customers regarding any customer service and/or delivery issues.
- Works with customer and management to assist with establishing recovery plans for critical product.
- Serves as point of contact with Shipping Dept. regarding product availability and to ensure customer shipments are made accurately and in a timely manner
- May need to utilize customer designated systems (Web Portals) to download requirements and enter ASNs.
- Participates in TS, ISO, and any internal audits that are performed.
- Must be able to work overtime as business requires.
- May be required to perform other duties as assigned.
- Bachelor's degree or Equivalent experience
- Ability to speak, and write English and Spanish
- Efficient in Excel, PowerPoint and Macros
- 2-3 years' experience in Automotive/Customer service
- Some domestic and International travel required
- On-call some weekends and after hours
- High energy, positive attitude, customer service and continuous improvement mind-set and team spirit
- A collaborative learning environment that will help you reach your maximum potential
- A diverse team of experts
- Supportive leadership and team members to help you do your best work
- Opportunities to build your professional network
- An engaging and supportive work culture
- Competitive pay and benefits
- Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule
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Specialist, Materials Planning/Sched - El Paso, United States - Yazaki
Description
Yazaki is a global leader in the research, development and delivery of vehicle power and data solutions.Yazaki works with virtually every major auto manufacturer in the world, and we've strived to maintain strategic and stable growth throughout our 83-year history. Today, we're on the lookout for energetic people with the potential to perform, as well as the ability to strengthen - and thrive in - the positive work environment we pride ourselves on.
Location: El Paso, TX, USA
What we are looking for:
Yazaki is looking for a Customer Service Specialist/Material Planner to join our COMBU team in El Paso, TX. The ideal candidate will enjoy working in a collaborative and action-driven environment making lasting impacts on the organization.
What you will be doing:
