- Support client websites, and Client web-based services through telephone, e-mail and chat
- Troubleshoot issues and feedback by existing Users and/or development teams
- Interact with external and internal customers to provide a high level of customer satisfaction and support
- ssist with Feature Updates to Existing Users
- Support Deployment of New Reports from Staging to Production environments
- Performs other related duties as required and assigned
- Demonstrates behaviors which are aligned with the organization's desired culture and values
- 1-3 years of related work experience providing user support services and training for a data tool or technology platform
- Proficiency in MS Office (Excel, Word, PowerPoint)
- bility to comprehend, research, and summarize information to respond to user questions
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iSpace, Inc Cary, United StatesTitle: Contact Center Technician · Location: Cary, NC (100% Onsite) · Duration: 3-6 Months Contract -To-Hire · Rate Range: $20 - $25 per hour on W2 · Job Description: · The Contact Center Technician will provides customer facing support to the customers for technical needs using ...
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iSpace, Inc. Cary, United StatesContact Center Business Technician I · Location: Cary, NC · Duration: 5 months Contract (potential to go PERM eventually) · On-Site Work · Must be bilingual, Spanish. · Overview: · Responsibilities: · The Contact Center Technician provides customer facing support to client extern ...
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WakeMed Raleigh, United StatesJob Description · About WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassio ...
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WakeMed Raleigh, United StatesJob Description · About WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassio ...
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WakeMed Raleigh, United States 104113About WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For mor ...
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WakeMed Raleigh, United StatesJob Description · About WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassio ...
Contact Center Technician - Cary, United States - iSpace
Description
Title: Contact Center TechnicianLocation: Cary, NC
Duration: 3-6 Months CTH
Responsibilities:
The Contact Center Technician provides customer facing support to Client external and internal customers for technical needs using our web-based suite of tools and resources. As the Contact Center Technician, your responsibilities will include assisting with account management, website and data tool maintenance/enhancement, and project management support.
The Contact Center Technician will:
