- Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills.
- Administrative tasks such as lease generation, resident file preparation and maintenance, and resident correspondence.
- Preparing weekly leasing reports.
- Be acutely aware of and prepared to assist in navigating the residential rental market.
- Participating in the planning and execution of resident events.
- Maintaining social media presence, working with the internal marketing team to create and post content.
- Cultivating and maintaining strong loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community.
- Train and lead incoming leasing staff.
- Being dedicated to the residents – working to exceed their expectations, resolving any community-related issues, and striving to create an extraordinary experience.
- Being dedicated to the Company's Vision – striving to exceed leasing goals, reducing turnover, maintaining a positive reputation (both online and anecdotally), and proudly representing their professionalism and values.
- Being dedicated to your team - you roll up your sleeves and assist team members—no job is "below your pay grade."
- Experience in the property management, hospitality or retail industries.
- Experience with industry software (YARDI).
- Familiarity with social media channels (Facebook, Twitter, Instagram).
- Experience with a Revenue Management software platform (YieldStar preferred).
- Willingness to jump in and learn new tasks and systems.
- Outstanding communication skills, both written and verbal.
- Market Competitive salary, commission, bonuses and performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Professional development opportunities.
- Generous vacation and leave policies.
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