A Customer Service Specialist is a professional who is responsible for providing assistance and support to customers. This may include answering questions, resolving issues, and ensuring customer satisfaction - Birmingham, United States - Omega Dynamics

Omega Dynamics

Verified Company

Birmingham, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

For our client Sanofi, a large pharmaceutical company in Frankfurt/Höchst, we are currently looking for a Customer Service Specialist (m/f/d) Supply Chain to join our team.

What we offer:

Processing of customer orders in SAP
Needs analysis using various supply planning tools
Transport planning and management
Generation of transport and export documentation
Creation of KPI reports and analyses
Handling of complaints and returns
Creation of credit and debit notes

Your responsibilities:

Completed degree with a focus on Supply Chain/Logistics or a comparable education
Professional experience in the relevant field
Positive reliability check by the Federal Aviation Office (ZÜP) required
Excellent knowledge of MS Office and SAP SD, MM, FI
Fluent in German and English
Teamwork, customer orientation, and organizational management skills

+ We also welcome your application if you do not meet all of the above criteria 100% +

What we offer:

Attractive non-tariff remuneration