Alarm Monitor/dispatcher - Fort Meade, United States - The Whitestone Group

The Whitestone Group

Verified Company

Fort Meade, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job description

Overview:
An industry leading security company providing services to the U.S. Government. The company is seeking to hire Alarm Monitors for our Security Operations Center (SOC Operators) for a federal contract at Fort Meaded, MD

SCC Operator:

Minimum Experience Requirement:_
Three years of experience in physical security, law enforcement or military experience demonstrating the proficiencies listed below OR may substitute two years of relevant education, above the high school level, for each year of experience, OR may combine relevant education and relevant experience totaling three years
Other Requirements:_
Possess a high school education or equivalency
Strong customer service, communication, computer, and organizational skills
Possess good verbal and written communication skills
Able to comprehend rules, detailed instructions, and training materials
Able to maintain poise and selfcontrol under stressful conditions and make quick decisions
Demonstrate competent utilization of the MS Office to include MS Word, MS Excel, MS Outlook, and SharePoint
Proficient using radios or other communications equipment
Familiar with various facility alarm systems, operating and monitoring VSS, and operating barriers/controls
Ability to meet and deal with the general public while always being courteous, professional, and responsive
Ability to maintain poise and selfcontrol under stress
Ability to construct and write clear and concise, accurate and detailed reports with mínimal supervision
Functional Responsibility:
Operates the Security Control Center systems, which includes governmentprovided Lenel Physical Access Control System (PACS), Video Surveillance System (VSS), electronic card readers, VX Ops camera system, intercom, public address system, mass notification system (e.g., Washington Metropolitan Area Warning System)
Monitor, record, and respond to alarms generated by the PACS
During emergencies, receive communications or information and ensure timely dispatch of response patrols
Monitor, acknowledge, dispatch, and report Intrusion Detection System Alarms (Lenel/OnGuard), as well as from fire alarm systems, elevator monitoring system, building utility system, access control, etc.
Relay Supervisors' instructions to SPOs on post
Perform periodic radio checks
Dispatch patrols and perform continual surveillance services of the property
Report discrepancies for corrective action
Maintain a security blotter with all pertinent securityrelated communications and activities, and submit to the Program Manager at the end of each shift
Will be provided onsite training by the government on VSS, Intrusion Detection, and Physical Access Control Systems