- Configure and customize system settings, workflows, and reports to address user requests and improve system functionality, leveraging technical expertise and best practices.
- Develop and execute test plans to validate system changes, upgrades, and enhancements, ensuring accuracy and reliability of system performance.
- Analyze user requirements and system functionalities to identify opportunities for system improvements and enhancements within the HRIS, Time Tracking, and Payroll Systems.
- Provide technical support and troubleshooting assistance to end users, addressing system issues, errors, and discrepancies in a timely and efficient manner.
- Manage the intake and tracking of requests for system changes, enhancements, and customizations, maintaining detailed documentation of request status and progress.
- Serve as a liaison between end users and system vendors, facilitating communication, issue resolution, and implementation of system updates and patches.
- Collaborate with stakeholders to gather, document, and prioritize requests for system changes, ensuring alignment with organizational goals and regulatory requirements.
- Maintain comprehensive documentation of system configurations, customizations, and user guides to support end user training and system administration.
- Collaborate with HR and IT teams to ensure seamless integration of HRIS, Time Tracking, and Payroll Systems with other enterprise systems and processes.
- Stay informed about industry trends, emerging technologies, and best practices in HR systems and technology, providing recommendations for system enhancements and process improvements.
- Participate in cross-functional projects and initiatives related to system upgrades, data migrations, and process automation, contributing technical expertise and insights to project teams.
- Serve as an Individual Contributor without supervisory responsibilities.
- Support and contribute towards team goals and objectives.
- Excellent interpersonal and technical support skills.
- Proficient with Microsoft Office Suite or related software.
- Strong analytical and problem-solving skills.
- Ability to keep information confidential.
- Familiarity with human resources policies and procedures to ensure systems meet organizational needs and goals is preferred.
- A bachelor's degree in computer science, information technology, business administration, human resources, or related field is required.
- 4+ years of experience in HR business systems or related field is preferred.
- Experience with SAP SuccessFactors, Workforce and ADP.
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HR System Analyst - Morgantown, United States - United Talent
Description
Job Description
Job DescriptionUnited Talent Staffing is seeking an HR Systems Analyst to join the Hope Gas team at their Morgantown, WV location.The HR Systems Analyst plays a pivotal role in maintaining and optimizing the organization's HRIS, Time Tracking, and Payroll Systems. Reporting to the Payroll Manager, this position involves analyzing system requirements, troubleshooting issues, implementing solutions, and managing requests for system changes. The HR Systems Analyst collaborates closely with stakeholders to ensure system accuracy, data integrity, and compliance with regulatory standards. Please note: This position requires a strong background in information technology, system analysis, configuration, and support with a proven track record of leveraging IT expertise to optimize HR systems and processes.Primary Responsibilities:Reports to: Manager, PayrollBenefits: Medical, Rx, Dental, Vision, HSA, FSA, 401K, LTD, Life, Vacation, Holidays, and a whole lot moreAbout Hope Gas: Hope Gas is a natural gas distribution company proudly providing service to more than 111,000 residential, industrial, and commercial customers in the beautiful Mountain State of West Virginia. Hope Gas is headquartered in Morgantown, West Virginia and is a part of the Hope Utilities family of great businesses.