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    GSOC Operator Security Officer - San Jose, United States - Securitas Inc.

    Securitas Inc.
    Securitas Inc. San Jose, United States

    1 week ago

    Default job background
    Administrative
    Description

    GSOC OPERATOR

    ESSSENTIAL FUNCTIONS:
    Monitoring Access Control & Camera Systems
    Address Access Control Alarms via Access Control Systems & Cameras
    Dispatch Physical Security Officer(s)
    Make email and/or telephone notifications as described in GSOC Protocols
    Modify Access Control badges per approved requests
    Address mission critical equipment alarms as described in GSOC Protocols
    Make notification and requests concerning facility life preservation systems
    Identify and Log Access Control malfunctions

    Coordinating Emergencies:

    Reporting & Communications:

    General Service:
    Coordinate Emergency incidents with Physical Security Officers
    Understand and execute Emergency GSOC Protocols
    Coordinate & communicate with First Responders
    Participate in regular training and scenario-based security drills
    Compile daily GSOC activities into daily shift reports
    Accurately ensure detailed shift pass-downs are issued and followed
    Compile monthly, quarterly, and annual GSOC statistical data
    Author Incident Reports as described in GSOC Protocols
    Complete security equipment and provide Access Control & Camera audit & testing forms
    Ensure GSOC Supervisor is aware of all global security operations
    Answer telephone calls and provide security services coordination
    Use radio to dispatch and track Security Officer / Security Receptionist calls for requests
    Complete general employee Service Requests
    Complete requests for Facilities Service
    Be aware of all global events and their schedules
    Be aware and ready to provide special requests for events and employees
    Understand and execute general service GSOC Protocols
    Perform GSOC related projects and tasks as requested by the GSOC Supervisor and/or Corporate Security Manager
    Maintain a clean and orderly GSOC facility
    Comply with LinkedIn's company policies

    All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

    Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

    In performing functions, duties or tasks,employees are requiredto know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.

    Employees are required to notify superiors upon becoming aware of unsafe working conditions.

    All functions, duties or tasks are to be carriedout in an honest, ethicaland professional manner,and to be performed in conformance with applicable company policies and procedures.

    In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.


    MINIMUM QUALIFICATIONS AT ENTRY:
    Additional qualifications may be specified and receive preference, depending upon the nature of the position.


    MINIMUM HIRING STANDARDS:
    Must be at least 18 years of age.
    Must have a reliable means of communication.
    Must have a reliable means of transportation.
    Must have the legal right to work in Ireland.
    Must have the ability to speak, read, and write English.
    Must have a High School Diploma or equivalent.
    Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.


    EDUCATION/EXPERIENCE:
    Proficient in Word, Excel, Gmail, and other Google products such as Google Docs
    Prior GSOC experience recommended
    Experience working in a fast-paced environment with the ability to change gears quickly
    Ability to communicate professionally and effectively via telephone and email
    Ability to interact with all levels of employees and visitors
    Highly organized and able to manage time wisely
    Must have a sense of urgency and follow through
    Ability to develop and maintain professional working relationships with co-workers and peers
    Must pass drug and criminal background check provided by supplier

    CERTIFICATES, LICENSES, REGISTRATION:
    California Security Guard license.
    Training Certification and CPR/AED/First Aid Training Certification preferred.

    COMPETENCIES (as demonstrated through experience, training, and/or testing):


    Strong understanding of instructional design principles, learning and development strategies, and methods of delivery for training programs at all organizational levels.

    Ability to present training material and facilitate training programs and sessions articulately, confidently, and with ease.
    Effective organizational skills and extremely high attention to detail.
    Effective time management in order to deliver projects on-time and that meet expectations.

    Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form; act upon such instruction and partner with stakeholders for clarification when needed.

    Competent writer; exhibits knowledge of spelling, grammar, and punctuation.
    Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism were necessities.
    Capably work under pressure while maintaining a professional image and approach with both internal and external customers.
    Ability to create and revise documentation with a variety of stakeholders.

    Ability to quickly learn and utilize new technologies as required and demonstrated ability to quickly learn unfamiliar areas of business.

    Ability to interact effectively at all levels and across diverse cultures.
    Strong understanding of adult learning principles and suitable training techniques.
    Ability to manage the work of others and lead a team using project management skills and strategies.
    Strong ability to adapt personal style and working approach to audience as needed.
    Basic understanding of security services and operations.


    WORKING CONDITIONS (Physical/Mental Demands):


    With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described.

    In addition to other demands, the demands of the job include:

    Close vision, distance vision, and ability to adjust focus.
    May be required to use a vehicle for the performance of duties.
    May be required to work in an active construction environment.
    Required ability to adjust scheduleand working hours regularly when necessary to meet operational needs.
    Required ability to handle multiple tasks concurrently.

    Ability to maintain composure when dealing with authorities, executives, clients, staff and the public; occasionally under conditions of urgency and in pressure situations.

    Required ability to handle multiple tasks concurrently.
    Handling and being exposed to sensitive and confidential information.
    Keyboarding, basic computer usage and operating controls.

    Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing multiple floors of stairs; walking up inclines and on uneven terrain.

    Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
    Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.

    Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

    Are you interested in being part of our Team?


    • Apply quickly and efficiently online
    • Interview from the convenience of your own home
    • Weekly pay
    • Competitive benefits
    • Flexible schedules
    With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

    See a different world.

    EOE/M/F/Vet/Disabilities

    #AF-PSIL

    About Us

    Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people.

    Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo.

    If you live by these values, we're looking for you to join the Securitas team.

    About the Team


    Our Company Mission:


    Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.


    Our Values:


    Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.


    Integrity:
    Securitas employees are honest and trusted by customers to safeguard their premises and valuables.

    We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.


    Vigilance:
    Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't.

    Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.


    Helpfulness:


    As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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