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    Senior IT Support Engineer - Bakersfield, California, United States - Grapevine MSP Technology Services

    Grapevine MSP Technology Services
    Grapevine MSP Technology Services Bakersfield, California, United States

    1 week ago

    Default job background
    Permanent
    Description

    Grapevine MSP Technology Services seeks a Senior IT Support Engineer - Level 3 to help build, maintain, and troubleshoot our rapidly expanding infrastructure.

    You will be part of a talented team of engineers demonstrating superb technical competency, delivering mission-critical infrastructure, and ensuring the highest availability, performance, and security levels.

    Qualified engineers will have an IT, computer systems engineering, or systems engineering and analysis background.


    They will support Windows Active Directory networks of various sizes, Office 365 Email, cloud solutions, infrastructure, and backup and disaster recovery processes.

    Additionally, this person will ensure our monitoring tools are reporting accurately and that all internal procedures are followed at each site.

    Responsibilities will include the management of VMware, Backups, Storage, Active Directory, Databases, RMM infrastructure, Alerts, Monitoring, and IT tickets. This crucial role will be called upon to resolve the highest technical issues.


    A qualified Senior IT Support Engineer - Level 3 will understand and adhere to the company's security policies and procedures; you will be part of the team responsible for architecting and identifying any issues found at a client's site, proposing a solution, implementing it, and training other team members on its usage when completed.


    You must demonstrate a solid commitment to customer service and superior communication and organization skills to foster excellent relationships with our team members and employees.

    Proper and accurate documentation is a must.

    Requirements

    Education

    Bachelor's Degree or equivalent experience

    Professional Certifications (MCSA, MCSE, MCTS, ITIL, CompTIA A+, VMware) preferred

    Skills

    Active Directory


    DNS

    DFS
    Azure Server Creation and Maintenance

    Group Policy Management

    Office 365 Email tenant setup and management

    Firewall Rules and setup

    VMware - ESXi and Vcenter

    Experience

    10+ years experience in Enterprise or MSP environments

    Deep understanding of AD Setup and Migrations

    Ability to set and maintain Windows Server

    Ability to spin up virtual environments with VMware and or Hyper-V

    Understanding of Microsoft 365 setup and configuration

    Experience with Enterprise Backup Solutions

    Network infrastructure design and implementation

    Industry-recognized certifications are a plus

    5+ years of scripting experience with PowerShell

    Experience with Firewalls, switches, and APs on enterprise models

    Experience with server migration and decommission

    Benefits

    Competitive Pay

    401K Plan with matching pay contributions

    Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."

    Vacation time

    Paid Sick Time

    Performance Bonuses

    Work Anniversary Recognition

    Equipment and Tools Provided


    There is plenty of training courses are covered if you want to advance further; Grapevine MSP offers Growth and Development Plans with Industry-Specific Training.

    Team Events

    Social Events
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