Senior Email Retention Manager - United States
2 days ago
Job description
About BiOptimizers
BiOptimizers exist to help people go from baseline health to peak biological performance. We develop science-backed supplements and wellness tools that deliver measurable results. As a remote-first company, our globally distributed team focuses on clarity, autonomy, and operational excellence. Every role is designed to support the health and performance of both our customers and our organization.
Role Overview
As a Senior Email Retention Manager, you will support customer engagement and loyalty initiatives by developing and executing targeted email marketing strategies. This role is responsible for enhancing customer retention through personalized content and campaigns that align with BIOptimizers' mission of biologically optimizing the health of humanity. You will collaborate cross-functionally with Marketing, BI, Design and Operation teams to maximize customer lifetime value and contribute to our direct-to-consumer hypergrowth. The ideal candidate brings subject matter expertise in email marketing and strong execution skills within a distributed, high-performance environment.
Required Qualifications
5+ years of experience in email marketing or customer retention within the e-commerce or consumer goods industry.
Bachelor's degree in Marketing, Business, or a related field.
Strong proficiency in email marketing platforms (e.g., Klaviyo, Mailchimp) and customer relationship management (CRM) tools.
Demonstrated ability to drive results through effective email segmentation, A/B testing, and campaign optimization.
Strong proficiency in data analysis and performance metrics to inform decision-making.
Demonstrated ability to collaborate across teams and manage multiple projects simultaneously.
Preferred Qualifications
Experience with e-commerce platforms and omnichannel marketing strategies.
Relevant certifications in email marketing or digital marketing (e.g., Email Marketing Certification).
Familiarity with a consumer wellness brand operating in a hypergrowth environment.
Soft Skills
Excellent interpersonal and communication skills to facilitate effective collaboration across diverse teams.
Strong analytical and problem-solving abilities, with a proactive approach to challenges.
Adaptability and resilience in a fast-paced, high-growth environment, with a focus on continuous improvement and innovation.
Work Location
This is a fully remote position. BiOptimizers has a globally distributed team and supports flexible work arrangements across time zones.
Company Hours & Collaboration
With team members across many countries and time zone differences of up to 16 hours, we've established a standard collaboration window from 9:00 AM – 5:00 PM EST.
This is not a required work schedule, but a shared time frame for meetings and team syncs. At BiOptimizers, we support flexibility — team members are encouraged to work the hours that best suit them, as long as they:
Attend required meetings
Communicate effectively across time zones
Deliver work by agreed-upon deadlines
Equal Opportunity Statement
BiOptimizers is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.
Similar jobs
We show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. · ...
1 week ago
Seeking a highly skilled and motivated Senior CRM Manager to join our Global CRM team to deliver innovative data-driven strategies for customer retention loyalty and monetization in Web3 crypto ecosystem. · ...
3 weeks ago
· is seeking a highly skilled and motivated (Senior) CRM Manager to join our Global CRM team. Reporting to the Global CRM Director, this role is vital in delivering innovative, data-driven CRM strategies to drive customer retention, loyalty, and monetization for our fast-growing ...
3 hours ago
is seeking a highly skilled and motivated (Senior) CRM Manager to join our Global CRM team. · ...
3 weeks ago
The <Retention and Lifecycle Marketing Manager leads the development and execution of lifecycle marketing campaigns across multiple channels (email, SMS, loyalty). ...
3 days ago
Flosum is a fast-growing Salesforce DevOps, data backup and security SaaS company seeking an experienced Head of Retention to lead revenue retention across all customer segments. · Retention Strategy & Execution: Develop and implement a comprehensive customer retention strategy a ...
1 week ago
We're looking for a highly analytical and creative Paid Social Media Manager to own and scale our paid social acquisition efforts. · Own the paid social strategy and day-to-day execution in collaboration with agency across platforms such as Meta (Facebook/Instagram) and testing i ...
4 weeks ago
We are seeking a Retention Strategist to join our team at Lilo Social. As a key member of our growth agency, you will architect and execute comprehensive retention strategies that maximize customer lifetime value across the entire post-purchase journey. · You will own the strateg ...
3 weeks ago
About Lilo Social · Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 65 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale ...
2 days ago
Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 65 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably. · ...
5 days ago
We are seeking a dedicated Customer Success Manager to help our team transforming the job search process making it more efficient personalized and successful for professionals across various industries. With a focus on reverse recruiting and career coaching we ve established a pl ...
1 week ago
The Manager of Human Resources leads and manages the overall provision of Human Resources services,policies,and programs for the facility including employment and compliance; recruiting and staffing; employee orientation,onboarding,and training; performance management and improve ...
2 weeks ago
+ Lead rebid efforts for large security accounts · + Serve as executive sponsor during renewal cycles · + Oversee critical rebids and provide strategic guidance · + Directly lead Rebid Specialist and cross-functionally lead Branch Managers on rebid strategy ...
3 weeks ago
Betr is seeking an experienced and data-driven retention leader to lead retention strategy and execution for Social Sportsbook and Social Casino. · ...
1 month ago
We are looking for a Senior Customer Success Manager to join our team. The role involves building and maintaining strong working relationships with customers, identifying retention risks and growth opportunities. As a member of the Customer Success Team, you will aim to expand Te ...
1 month ago
Health E-commerce is seeking a Manager of Lifecycle Marketing to join our Growth Marketing team. · ...
2 weeks ago
Job summary: · You are a customer-obsessed retention leader who thrives at the intersection of customer experience, success, · support, and operations.Lead and oversee 3 Customer Care/Retention teams (40+ members) focused on proactive resolution, · engagement, and churn preventio ...
1 week ago
The Director of Academic Advising and Outreach oversees the university advising and outreach efforts to impact student success and retention. · This position directly supervises a team of 5 academic advising coordinators and 4 academic outreach coordinators. · The goals of the E ...
1 week ago
· About the Role: · Health E-commerce is seeking a Manager of Lifecycle Marketing to join our Growth Marketing team. In addition to optimizing our best-in-class CRM and retention program, you will be dedicated to building a CRM program to support the launch of our new white-labe ...
1 day ago
+We're rewriting the rules of wellness. We deliver truly individualized care through proven clinical approaches, deep empathy, and real-world support. · ++Lead the development and execution of lifecycle and retention strategies to increase subscriber retention, reduce churn, and ...
3 weeks ago