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    Director, Medical Research - San Francisco, CA, United States - Ketchum U.S.

    Ketchum U.S.
    Ketchum U.S. San Francisco, CA, United States

    4 weeks ago

    Default job background
    Description
    Ketchum is looking for an expert of insights, analytics and research for the role of Director, Research & Insights

    In this role, you are responsible for leading teams across all aspects of insights research and analytics for an industry or specialty.

    You excel at developing relationships with clients and core teams, motivating and guiding your team producing strategic insights that drive communication and PR strategy and action.

    At Ketchum, our people are team-players, bringing creative, ethical, innovative and outstanding partnerships to our clients and team members.

    Flexible
    A storyteller with data
    Willing to roll up sleeves and work hand-in hand with senior leaders, providing counsel, recommendations and solutions to both account leads and clients
    Research and analytics
    Overseeing and coordinating all phases of complex and varied communication research projects, including primary research projects (quantitative and qualitative), measurement and secondary research with oversight from senior staff
    Primary research expertise should include experience developing qualitative and quantitative research instruments, including surveys, discussion guides and screeners

    Secondary research expertise should include experience conducting and overseeing analysis of social and traditional media, audience analyses, and other components of communications research.

    Developing strategic, actionable consumer and business insights – not "data dumps" – for account teams, new business teams and clients
    Leveraging insights to identify opportunities grounded in data to support client strategy and planning
    Continuing to learn about innovations in research and communications analytics
    Experience managing and overseeing a team
    Relationship management
    Growing and maintaining strong relationships with client and account teams
    Serving as a key point of contact for your clients and client teams, working closely with account teams on the ground and analytics counterparts in other markets providing exceptional service
    Project management
    Budgeting and vendor management
    Developing of research and measurement proposals
    Maintaining updated client and project briefs
    Ensuring your team is utilized across projects and getting the opportunities to stretch and work in areas of interest
    Navigating business documents and tools effectively
    Writing and Editing
    Strong writing and editing skills across styles, including reports, client and team communications and presentations
    Comfortable using and training others on AP Style
    Knowledgeable in strategic writing tactics
    Willing to put in the time and energy to develop team members writing, editing and analytical skills
    Supporting assigned industry groups with education, growth opportunities and insights, as well as applications of Ketchum innovations
    Managing and providing mentorship, sponsorship, coaching and guidance to team members
    Developing talent through timely, effective feedback and management, succession planning, coaching and other activities
    Lead Analytics, portfolio, team and office initiatives, reinforcing Ketchum culture in word and action
    Empowering junior team members to be curious, brave, inspiring and a force for good.

    Bachelor's degree in related field, graduate work appreciated
    ~ Minimum of 5 to 9 years of combined related data, analytics and research experience, media measurement experience and primary research required
    ~ Excellent client management skills with the ability to communicate professionally and proactively
    ~ A consultative mindset, confident in identifying solutions to research and analytics needs at scalable budgets
    ~ Scrappy' and solutions-oriented, able to scale research solutions to budgets
    ~ Ability to work with minimal supervision and guidance, with ability to multi-task, prioritize, meet deadlines and keep manager updated to progress
    ~ Excellent project management skills
    ~ Interest in learning new and cutting-edge analytics tools and methodologies
    ~ Outstanding analytical, writing and problem-solving skills
    ~ Social and digital media measurement and social media monitoring tools, such as Talkwalker, Lexis Nexis, Cision
    Survey and/or qualitative research
    Measuring corporate reputation and brand health
    This position may be bonus eligible depending on individual employee performance and Ketchum business performance.

    The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data.

    A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.
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