Performance Management and Data Analyst I/ii - Gaithersburg, United States - Montgomery County Government
Description
About Alcohol Beverage Services (ABS)
Alcohol Beverage Services (ABS) is committed to building a talented, skilled, and diverse workforce; enhancing the employee experience; and ensuring excellence customer service for County residents, businesses, and licensees.
ABS is seeking a highly qualified and skilled Human Capital Performance Management Data Analyst who is a problem solver to help the department transition the human capital management service delivery model from its existing practices to an agile problem-solving mindset.
This position may be underfilled at the Performance Management and Data Analyst I (Grade N21) level with future opportunity to non-competitively advance to the Performance Management and Data Analyst II (Grade N25) based on performance and qualifications.
The Performance Management and Data Analyst will play a vital role in optimizing our talent acquisition processes through data-driven insights and strategic analysis.
You will support the Chief Human Capital Management Officer in managing classification & compensation processes and recruitment and selection initiatives.
This is the opportunity to be part of a forward-thinking Human Capital team, to interact with all levels of the department, and to build a program from the ground up.
WHAT YOU'LL BE DOING:
As the Human Capital Performance Management Data Analyst II, you will:
- Conduct data analysis to identify trends, patterns, and opportunities for improvement in classification & compensation, recruitment, and selection processes.
- Develop and implement performance management frameworks and data analytics strategies to enhance talent acquisition processes.
- Support department HR Chief in managing classification & compensation processes, including job evaluation, salary benchmarking, and compensation analysis.
- Assist in recruitment and selection, and training activities.
- Serve as backup system administrator for PowerDMS and Applicant Tracking Systems, including system configuration, user support, troubleshooting, and reporting.
- Develop a program with the goal of driving decisions that improve performance across the department.
- Collect and compile data from a variety of sources including HR records, customer data, surveys, and other sources.
- Develop and facilitate comprehensive workshops and streamline processes by developing effective techniques and guides with expertise.
- Ensure successful endtoend delivery of strategic initiatives, projects, product development, and service to ABS divisions in meeting their goals.
- Advocate for humancentered approaches to embody our dedication to making humancapital intelligence solutions more human.
- Facilitate strategic initiatives and agile project management.
- Perform other job responsibilities as assigned.
To be a successful Human Capital Performance Management Data Analyst II, you must:
Data Diagnostics and Problem-Solving
- Bring a datacentered perspective to problemsolving and create dashboards to foster dataformed decisionmaking.
- Perform deep dives into ABS business practices and processes, service delivery and programs to solve nebulous problems involving complex datasets, systems, and processes and procedures.
Organizational Performance
- Strengthen our project management and human capital management solutions throughout the department and our network.
- Develop and implement processes to monitor, set appropriate milestones, and track our departmental performance metrics in meeting our strategic priorities and divisional operational goals.
- Believe in continuous learning and the discovery of approaches and models that foster effective and efficient service delivery of ABS products and services.
- Work within the business process teams to grasp a solid understanding of problems and develop service delivery solutions.
WHO WE ARE LOOKING FOR:
- You must enjoy guiding project teams and coaching them through agilityfocused solutions, and embrace making services better for people.
- You must be organized and have a history of execution details across multiple projects without dropping the ball.
- You must demonstrate high emotional intelligence, transparency, low ego, and deep empathy to building a broad cocreator base.
- You must be a skilled facilitator and coach. You must be able to empower others to grow without jumping in to fix them. You believe in people
- You get things done Act with agility and iterate introspectively; and embrace a growth mindset as you seek better ways to deliver more value with less waste.
- You correspond clearly across mediums and thrive with teamwork.
- Demonstrate clear and current knowledge and understanding
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