Member Education Specialist Ii - Pleasanton, United States - Kaiser Permanente

Kaiser Permanente

Verified Company

Pleasanton, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

Presents, and educates on health education programs and services.

This includes coordinating and delivering trainings or other educational encounters, assisting in maintaining and updating educational and training resources, and helping to collect and analyze data from classes and programs.

Roles in this subfunction also assess and understand the individual needs of trainees, both from a classroom perspective and a broader population perspective.

Essential Responsibilities:

Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues selfdevelopment; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
Helps assesses and understands member needs by: helping identify individual needs, interests, abilities, and a variety of learning styles; adjusting teaching style to meet the needs of participants, to create an inclusive environment which exceeds the needs of diverse individuals; and assisting other health education staff to refer members to additional health promotion resources/services, when appropriate.
Helps collect, analyze, and report on data by: helping to obtain and enter valid, reliable data such as attendance, utilization, referrals, evaluations, and course assignment scores; helping analyze data and find areas for improvement in the course; and helping present data and findings from courses taught to keep relevant parties informed about course progress and initiatives, including department leaders and other stakeholders.
Helps educate and train members by: providing evidencebased education information to members in single interactions (e.g., a class, a group or oneonone encounter); ensuring members learn about a requested content area by providing resources for continued education; creating a welcoming atmosphere that encourages learning when interacting with members; and independently providing information or resources that help translate evidencebased concepts into simple and understandable information for members.
Helps design training by: helping design interactive activities, assignments, and testing appropriate for the goals of each encounter and/or course learning outcomes; helping develop highquality, culturally responsive multimedia health education materials; and helping identify content changes and collaborating to update memberfacing materials.
Maintains resources by: recommending updates to multimedia health information resources; maintaining the database of educational resources and materials independently; and ordering new educational resources and materials independently.

Minimum Qualifications:

Bachelors Degree in Public Health, Healthcare Administration, Counseling, Education, Psychology, Nursing, Nutrition or a directly related field, OR Minimum three (3) years of experience in healthrelated education or a directly related field.

Additional Requirements:

Knowledge, Skills, and Abilities (KSAs): Written Communication; Data Entry; Computer Literacy; Information Gathering; Business Relationship Management; Conflict Resolution; Presentation Skills

PrimaryLocation :
California,Pleasanton,Pleasanton Medical Offices South

HoursPerWeek : 1

Shift :
Day

Workdays :
Mon, Tue, Wed, Thu, Fri

WorkingHoursStart : 10:00 AM

WorkingHoursEnd : 09:00 PM

Job Schedule :
Call-in/On-Call

Job Type :
Standard

Employee Status :
Regular

Employee Group/Union Affiliation :
NUE-NCAL-09|NUE|Non Union Employee

Job Level :
Individual Contributor

Job Category :
Education & Training

Department :
Pleasanton Med Offices North - Patient Edu-Chronic Care Mgmt - 0206

Travel :
No