Insurance Customer Service Representative - Wisconsin Rapids, United States - Ginzl Insurance Agency
Ginzl Insurance Agency
Wisconsin Rapids, United States
Verified Company
3 weeks ago
Description
Job Overview:
Responsibilities:
- Provide information about products and services
- Assist customers with orders, billing, and account inquiries
- Upsell products and services to increase revenue
- Resolve customer complaints in a professional manner
- Process returns, refunds, and exchanges
- Maintain accurate customer records using data entry software
- Communicate effectively with customers to ensure satisfaction
- Has to be willing to obtain a property and casualty license if not already.
Skills:
- Excellent phone etiquette and communication skills
- Strong customer service orientation
- Ability to analyze customer needs and recommend appropriate solutions
- Proficiency in English; fluency in Spanish is a plus (Bilingual)
- Experience in sales or upselling is preferred
Pay:
$ $19.00 per hour
Expected hours: 37.50 per week
Benefits:
- Onthejob training
- Paid time off
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Ability to Commute:
- Wisconsin Rapids, WI required)
Ability to Relocate:
- Wisconsin Rapids, WI 54494: Relocate before starting work (preferred)
Work Location:
In person
