Guest Service Associate - Alpharetta, United States - RaceTrac Petroleum, Inc.

Mark Lane

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Mark Lane

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Description

Job Description:


The Store Associate is responsible for supporting the General Manager in overseeing the operations and sales of a high volume convenience store retail outlet.

This individual works with store management to provide associates with necessary supervision and leadership on designated shifts. The Store Associate also works to drive profitability, develop people, and maintain the highest level of guest service.


Responsibilities:


  • Clean, Safe, Fast & Full_
  • Supervises and monitors adherence to all safetyrelated regulations, including food safety regulations.
  • Participates in daily store operational activities as needed: Rings up guests on a cash register
Ensures the store is clean and well maintained Stocks shelves and coolers and takes inventory on shelf items.

  • Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks. _People_
  • Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
  • Oversees, coaches, trains and develops store team members.
  • Directs, plans and apportions the work of store team members on designated shifts.
  • Guest_
  • Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
  • Manages the store operations on designated shifts.
  • Maintains inventory in a neat and organized manner.
  • Provides prompt, efficient and courteous service.
  • Fosters positive and professional relationships with coworkers and guests, communicates respectfully, and maintains a consistent teamoriented attitude.
  • Addresses any employee and guest concerns on designated shifts.

Qualifications:

  • 23 years work experience preferred
  • 1+ years management experience preferred
  • Vendor management experience preferred
  • Previous experience working in highvolume, guestfocused, transactional environment preferred
  • Previous experience working in a retail environment preferred

Pay:
$ $15.50 per hour

Expected hours: 32 per week


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Vision insurance

Experience level:

  • 1 year
  • 2 years
  • No experience needed
  • Under 1 year

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Education:


  • High school or equivalent (required)

Work Location:
In person

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