Receptionist - Kentwood, United States - Window World of West MI & Kalamazoo
2 weeks ago
Description
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Company Overview
- Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a bestinclass customer experience in support of our wide array of residential exterior remodeling products. Our energyefficient products are backed by industryleading warranties, and we offer exceptional attention to detail and customer care.
Our mission is simple:
to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
- The Front Desk Receptionist will be responsible to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Responsibilities
- Handle inbound and outbound calls using proper phone etiquette.
- Maintain strong knowledge of products, policies, and services of the organization.
- Convert customer inquiries from various communication channels into inhome sales appointments.
- Accurately create and update customer accounts and input records of customer interactions into CRM.
- Maintain a wellorganized and professional workspace.
- Assisting sales reps and office staff
- Answer inquiries or refer them to the appropriate person
- Maintaining showroom
- Communicate effectively with people
Schedule
- Monday through Friday 9am3pm. 30 hours. Potential for more hours.
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