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Background Screening Representative
3 weeks ago
L.K. Jordan & Associates San Antonio, United StatesJob Description · Job DescriptionJob Title: Background Screening Customer Service Representative · Location: North Central San Antonio · Salary Range: $16 to $17 per hour · Schedule: Monday to Friday, 8 a.m. to 5 p.m. · Are you passionate about providing exceptional customer serv ...
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San Antonio Retail Merchants Assoc San Antonio, United StatesJob Type · Full-time · Description · Basic Function: · Serves customers by providing product and service information; resolving product and service problems. This position is responsible preparing Background Screening Reports with no errors within a 24- hour period. · Princip ...
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San Antonio Retail Merchants Assoc San Antonio, United StatesJob Description · Job DescriptionDescription:Basic Function: · Serves customers by providing product and service information; resolving product and service problems. This position is responsible preparing Background Screening Reports with no errors within a 24- hour period. · Pri ...
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UnitedHealth Group San Antonio, United States Full timeOpportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical st ...
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Asphalt Roller Operator
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Medical Records Technician
18 hours ago
The Arora Group San Antonio, United StatesCurrently recruiting a Medical Records Technician to provide administrative support services at Joint Base San Antonio (JBSA) - Fort Sam Houston in San Antonio, Texas. Hours of operation are from not to exceed 40 hours per week or 80 hours in a two-week period. Duty hours inclu ...
Background Screening Representative - San Antonio, United States - L.K. Jordan & Associates
Description
JobDescription Job Description Job Title:
Background Screening Customer Service Representative Location:
North Central San Antonio Salary Range:
$16 to $17 per hour Schedule: Monday to Friday, 8 a.m. to 5 p.m. Are you passionate about providing exceptional customer service? We're seeking a dedicated individual to join our team as a Background Screening Customer Service Representative. In this role, you'll play a crucial part in preparing Background Screening Reports accurately and within a 24-hour timeframe.
Key Responsibilities:
Maintain turnaround time expectations based on internal and state policies. Verify background screening products through thorough scrub and verification procedures. Communicate with clients regarding the status of pending reports and provide clarifying information. Utilize best practices and accuracy training to deliver high-quality reports to clients. Attract potential customers by addressing product and service inquiries. Update and maintain customer records. Resolve product or service problems by determining causes and implementing effective solutions. Prepare product or service reports by collecting and analyzing customer information. Conduct consumer interviews and investigate disputed information. Contribute to team efforts by achieving related results and tasks. Maintain punctual and consistent attendance.
Requirements:
High school diploma or GED. Basic PC knowledge and minimum typing skills of 40-50 wpm. Customer service-oriented with strong problem-solving skills. Ability to work well under pressure and manage time effectively. Excellent communication skills and courteous phone etiquette. Experience in resolving conflicts and multitasking. Ability to handle highly confidential data with strict confidentiality.
If you're ready to contribute to a dynamic team and excel in a customer-focused role, we invite you to apply for this exciting opportunity.
Join us in making a difference in the background screening industry To apply, please send your resume to L.K.
Jordan & Associates is an equal opportunity employer. Company Description L.K. Jordan & Associates is one of the largest privately held professional staffing and recruiting firms in Texas. Our focus is on connecting professionals with positions that will make a significant impact on their careers. Company Description L.K. Jordan & Associates is one of the largest privately held professional staffing and recruiting firms in Texas. Our focus is on connecting professionals with positions that will make a significant impact on their careers.
Background Screening Representative professionals in San Antonio
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Brynlee Teague
Onboarding Manager
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Melissa Quinones
HR & Talent Acquisition Coordinator