Bilingual Spanish Customer Service Representative - Chicago, United States - State Farm Insurance
Description
State Farm Agent in Chicago seeks a bilingual spanish/english Customer Service / Sales Representative/Agent Team Member.Benefits offered:
- Base comp (doe and ins lic)
- Bonus incentive
- Paid time off
- Profit Sharing Plan
- Health prem allowance
- Mon-Fri daytimes (no evenings/weekends)
- Training and professional development
- Professional office work environment
- Growth potential/opportunities for advancement
Responsibilities include but not limited to:
- Establish insurance customer relationships and follow up with insurance customers.
- Provide prompt, accurate, and friendly insurance customer service. Insurance service can include responding to inquiries regarding insurance availability, eligibility, insurance coverages, insurance policy changes, transfers, insurance claim submissions, and insurance billing clarification.
- Use a insurance customerfocused, needsbased review process to educate insurance customers about insurance options.
- Continuous network to develop prospective insurance customers
Requirements:
- Positive attitude
- Coachable
- Attention to detail
- Excellent communication skills written, verbal and listening
- Peopleoriented
- Organizational skills
- Selfmotivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multitask
- Provide timely and thorough activity reports to agent
Insurance Licenses required or able to obtain asap:
- Insurance experience helpful
- Bilingual Spanish
Pay:
$35, $60,000.00 per year
Supplemental pay types:
- Bonus opportunities
Work setting:
- Inperson
- Office
Application Question(s):
- Do you now reside in metro Chicago and would you be comfortable commuting to our Chicago (north side) location daily for this in office position?
License/Certification:
- Property+Casualty and/or Life/Health Insurance Licenses (preferred)
Work Location:
In person
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