- Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Our Client's customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping arrangements verifying price and incoterms on purchase orders.
- Coordinates shipping and delivery between customers and plants. This requires knowledge of logistics procedures, transportation methods, and regulations.
- Reviews requests for special pricing for consistency, alignment with current freight and payments terms, and proper approvals. Submits price requests with zero errors.
- Investigates and resolves customer deductions; identifies and corrects contributing factors to avoid future deductions.
- Reports inventory shortages or issues to the Regional Supply Chain Manager and Inventory Planner. Timely assignment of available inventory to comply with Our Client's transportation/warehousing lead times and meet with customers delivery requirements. May include discussions with management and/or sales to review changes in customers demands or deviations of requirements.
- Registers customer complaints in the April Star database and provides corrective actions for problems encountered in shipping, billing and inventory. Enters SCAR/CAR as required for internal and external supplier non-compliance issues.
- Develops strong working relationships with external customers.
- BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred. Equivalent business or industry experience will be considered.
- Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment. Functional knowledge of MS Excel and Power Point to provide support to the Regional Manager/sales team/customer is desirable.
- The position requires strong organizational, communication and time management skills. Excellent problem solving, persuasion, negotiation and conflict resolution skills are critical. Ability to quickly grasp general business and market information as well as related technical information regarding *** products to serve as a department resource.
- International logistics operations experience and knowledge of export compliance regulations are a plus.
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Customer Service Rep
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Eurpac Service Dunmore, United States Regular FT Full timeMuscle Foods USA, a Division of EURPAC SERVICE, INC., a nationwide wholesale distributor of sports nutrition and health products is currently looking for an Customer Service Representative to join our team in Dunmore, Pennsylvania. · As a nationwide wholesale distributor of spor ...
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North American Dental Group Pittsburgh, United StatesOverview: · Patient Service Representative (On Site) Full Time · Address: 125 Enterprise Drive Suite 200 Pittsburgh, PA 15275 · Join Us in Transforming the Dental Experience · Imagine being able to work with a group that strives to make a difference in the everyday lives of i ...
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WHC World Wide LLC Pittsburgh, United StatesJob Description · Job DescriptionPittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Rep to assist with our daily transportation operation in Pittsburgh, PA. · We are looking for qualified individuals with dispatch/transporta ...
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WHC World Wide LLC Pittsburgh, United States Full timePittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Rep __ to assist with our daily transportation operation in Pittsburgh, PA. · We are looking for qualified individuals with dispatch/transportation experience to provide exc ...
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Applied Industrial Technologies Pittsburgh, United States** Customer Service Rep/Inside Sales** · Location: Pittsburgh, PA, US, 15205 · Company: 1115-Applied Industrial Technologies When you join Applied, you bring all of yourself your skills, ideas, work style, personality and passions to our team and we are better for it. **We are ...
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Applied Industrial Technologies Pittsburgh, United StatesReference #: 30225 When you join Applied, you bring all of yourself - your skills, ideas, work style, personality and passions - to our team and we are better for it. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employme ...
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Globe Airport Parking Coraopolis, United StatesThinking about picking up a part time job to supplement your present income or just to get out of the house a few days? Do you enjoy working with people, can you multitask, and can you enter data quickly and correctly into our computer system? If so, I'd like to talk to you about ...
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University of Pittsburgh Medical Center Pittsburgh, United StatesHandle all duties with the highest level of confidentiality. Accurately complete required documentation per department guidelines. Follow-up on inquires from UPMC Health Plan customers (physicians, members or pharmacists). Maintain current knowledge Pharmacy, Service, Pharmacy Te ...
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Customer Service Rep - Pittsburgh, United States - PEAK Technical Staffing USA
Description
Must have experience with logistics/supplychain and SAP
Job Description: